Information Technology

The City of Westminster’s Information Technology Department delivers secure, innovative, and reliable tech solutions that support efficient city operations and enhance public services. Focused on collaboration and customer service, the department empowers staff and residents through modern tools and digital access.

Awards & Recognition

Network & Security

This team ensures fast, secure connectivity across City facilities and public spaces. They manage the City’s fiber network, enhance wireless coverage, and maintain a strong cybersecurity posture through 24/7 monitoring, firewalls, and threat detection. They also lead long-term planning, security training, and compliance efforts, while piloting smart-city technologies like private 5G and IoT management platforms.

Enterprise Solutions

Enterprise Solutions develops and supports applications that boost efficiency, transparency, and innovation across all departments. In partnership with public safety, they deploy life-saving systems like real-time dashboards and upgraded emergency platforms. They’ve led major initiatives including a financial system overhaul, utility billing automation, and improved public-facing web portals for 24/7 resident access.

IT Operations

Serving as the City’s tech backbone, IT Operations manages over 1,000 servers and 1,800 devices, ensuring stability for critical systems from dispatch to library services. They maintain uptime through proactive monitoring and backups, while a central IT Service Desk resolves over 300 support tickets weekly. In 2026, they’ll launch a disaster-recovery data center to ensure business continuity through failover systems and cloud-augmented recovery.