Accessibility / ADA

  1. Americans with Disabilities Act
  2. Website Accessibility Guidelines
  3. Language Access

Grievance Procedure:

Grievance Form:

Notice Under the Americans with Disabilities Act

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (“ADA”), the City of Westminster will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. 

Effective Communication: The City of Westminster will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in City of Westminster programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments. 

Modifications to Policies and Procedures: The City of Westminster will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in City of Westminster facilities, even where pets are generally prohibited. 

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the City of Westminster should contact Risk Management by calling 303-658-2218 or emailing Jackie Bonavida as soon as possible but no later than 48 hours before the scheduled event. 

The ADA does not require the City of Westminster to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. 

Complaints that a program, service, or activity of the City of Westminster is not accessible to persons with disabilities should be directed to Jackie Bonavida, Risk Administrator and ADA Coordinator, 303-658-2218 or email Jackie Bonavida. 

The City of Westminster will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs. 

ADA Transition Plan

The City has completed a final draft of the Transition Plan, which is attached below. The City has also taken steps to increase accessibility throughout the city and its programs with the findings and feedback provided during the development of the formal plan.

About the Project

Title II of the Americans with Disabilities Act (ADA) & 28 CFR 35.105

As required by Title II of the Americans with Disabilities Act (ADA) and 28 CFR 35.105, Westminster developed a formal Transition Plan to improve accessibility throughout the city. As part of this effort, the City retained an engineering consultant, Alfred Benesch and Co., to assist City staff in developing the ADA Transition Plan.

The City developed a process for creating and implementing the Transition Plan. The first step in this process was to conduct a self-evaluation by inventorying and assessing existing pedestrian facilities to identify access barriers to persons with disabilities within the public right-of-way and City buildings. The inventory assesses pedestrian facilities along roadways (primarily sidewalks and curb ramps), public areas of City-owned buildings and access to City parks to document what facilities are present and in compliance with the applicable standards or need to be constructed or improved to be compliant.

Part of the self-evaluation process included a public outreach program to gain public input on and help identify particular existing areas of concern. Public meetings were conducted and user surveys were distributed to provide information and solicit input.

The self-evaluation findings provided the framework for developing the City's ADA Transition Plan. Besides identifying the results of the self-evaluation, the Transition Plan prioritizes addressing the identified existing barriers and identifies strategies for addressing them. It also provides standards and guidelines for future improvements.

Digital Accessibility Colorado House Bills 21-1110 & 24-1454

Under Colorado House Bills 21-1110 and 24-1454, the City of Westminster is required to make digital assets accessible to people with disabilities, and in compliance with the bills.

Jackie Bonavida, ADA Coordinator

Email Jackie Bonavida; Phone: 303-658-2218