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Utility Bill Payment
Visit the Westy Water portal to pay your water bill, see water usage, and set leak alerts.
To pay your utility bill and access the Westy Water portal on your phone, download the app:
Other Payment Options
P.O. Box 17040
Denver, CO 80217-0040
Please include your payment stub. Make checks payable to City of Westminster.
Inside City Hall
At the cashiers desk inside the main entrance to City Hall, 4800 W 92nd Avenue.
Business hours are Monday through Friday, 8 am to 5 pm
Please bring your bill.
City Hall Drop Box
4800 W 92nd Avenue - On Curb - East of Building
Call: 303-658-2030
Pay using Visa, MasterCard, Discover, or E-Check (Bank Account).
- Enter Account number and then #
- Enter Customer number and #
- Enter Zip code then #
- Press 1 to pay the current amount.
- Press 2 to pay a different amount.
- Press 1 for Credit Card (Visa, Mastercard, Discover)
- Enter credit card number and the expiration date (2-digit month and 4-digit year).
- Enter CVV code: 3-digit code from the back of card.
- Press 2 For Debit Card (Visa or Mastercard)
- Enter credit card number and the expiration date (2-digit month and 4-digit year).
- Enter CVV code: 3-digit code from the back of card.
- Press 3 For E-check (Bank Account)
- Enter the Bank Routing Number (9 digits).
- Enter the Bank Account Number.
- Press 1 if information is correct Press 2 to re-enter.
- Press 1 to Submit Press 2 to re-enter Press 3 to cancel.
- Do not hang up until you have received your reference/confirmation number.
- Press 9 to end call.
What's New?
Utility Bill Round-Up Program
Help support the Westminster community by joining the Utility Bill Round-Up Program. Your small change can make a big difference for neighbors who need a helping hand with their water bills.
The City of Westminster’s Round-Up Program makes it easy to show you care. When you enroll, your monthly water bill is automatically rounded up to the nearest dollar—or you can choose another amount to give. Every cent goes directly toward expanding Westminster’s water utility bill assistance programs- the Hardship Program and Monthly Bill Credit Program- which provide vital relief to community members.
It’s a simple, feel-good way to make a lasting impact in your community. You can participate through any payment method—online, in the Westy Water mobile portal, by mail, or in person. Once you join, you’ll continue contributing automatically, but you can opt out anytime.
Join the Round-Up Program today and turn small change into big impact.
Some of the Ways to Use Westy Water
Round-Up Program
Round your monthly bill up to the nearest dollar or choose another contribution to help your Westminster neighbors in need. Further details below.
Data Dashboard
The data dashboard allows customers to view their current month's water bill in comparison to the same month of last year in a friendly, visual dashboard.
Secure Billing & Payments
Track billing history, set bill payment alerts, and make bill payments online.
Receive Leak Alerts
Automatic emergency email notifications when a potential leak is detected at your home or business.
Monitor Usage
View your hourly, daily, and monthly water consumption to identify ways to conserve water and save money.
Need Help Registering? We're Here to Assist You!
Using Westy Water: Resources to help you get started:
- Read the step-by-step instruction packet for new online customers (PDF)
- Email Westy Water or call 303-658-2405 for support
Quick links to help you log in and start using Westy Water:
- How to create an account (PDF)
- How to add a payment method (PDF)
- How to set up auto pay (PDF)
- Help me understand my water use and set alerts (PDF)
For status only: Contact a Utility Billing Representative at 303-658-2405, Monday through Friday, 8 am to 5 pm
Request is to be filled out after closing: Complete the Title Company Request for Transfer of Service form. There is a $35 transfer fee that is included on the final and is not subject to waiver.
To transfer a rental property account for new tenants, please complete the Rental Property Request for Transfer of Services form. Requests can be submitted up to 7 days prior to move in/out. If submitted outside of that time frame, they will not be completed. Please note, all final reading requests/transfers will have a $35 transfer fee that will be added to the final bill, which will be mailed to the property owner or property manager. Regardless of the occupancy of a property served by the city, the owner of every premises, building, lot, house or dwelling unit is liable for all charges for water services associated with said premises, building, lot, house or dwelling unit.
Other than final bills, the owner may designate another person to whom bills containing the water charges and the notices of the proposed disconnection of water service shall be sent. Mailing of a bill for water service to any address shall in no way affect the power of the city to enforce payment of charges. Pursuant to Section 8-7-9(C) of the Westminster Municipal Code, "The City shall have as security for the collection of such water service charges and penalties a lien upon the real property served by such water service, which lien shall become effective immediately upon the supplying of such water and shall not be discharged until the payment is made of all the water service bills, penalties and charges as herein provided."
Water Bill Assistance Programs are available to all Westminster customers
The City of Westminster recognizes that sometimes it can be difficult to make ends meet and pay even basic bills. Our Water Bill Assistance Programs help make water and sewer bills more affordable for our income-qualifying customers, as well as those customers experiencing a short-term financial impact due to a difficult life-event, by offering several different assistance programs. These programs are available to any household that pays a Westminster utility bill.
- Bill Credit program provides a $300 credit, applied as $25 / month per 12-month period, on your residential water bill for those residents that meet the qualifying income guidelines (listed below). If you already qualify for the Low Income Energy Assistance program (LEAP), then you will automatically qualify for this program.
- Hardship program supports any resident who has short-term difficulties paying their water bill due to a temporary interruption of income, such as job loss, injury or medical emergency. If the water bill has not been paid for at least 35 days from the date of the bill, one-time credits * on the water bill are available if program qualifications are met.
- Indoor Efficiency program provides up to two free high-efficiency toilets and free indoor water-use inspections to income-qualified residents. Residents qualifying for the low-income program automatically qualify for this program.
- Leak Repair program is available free of charge to income-qualified homeowners whose water meter reports a leak. Repairs that eliminate leaks enable homeowners to participate in the City’s other water assistance programs. To learn more, email Heather Sackett at hsackett@westminsterco.gov.
- Emergency and Essential Home Repair program provides up to $5,000 in eligible home repairs to income-qualified, owner-occupied households in Westminster, including plumbing, electrical, furnace repair/replacement, water heater repair/replacement, and accessibility improvements (ie: wheelchair ramps, hand railings, bathroom accessibility).
Apply for a leak credit here Version Options Utility Bill Payment Headline.
To learn more about preventing and fixing leaks, visit our leaks page.
Westminster’s New Round-Up Program: Small change, big impact.
Help support the Westminster community by joining the Utility Bill Round-Up Program. Your small change can make a big difference for neighbors who need a helping hand with their water bills.
The City of Westminster’s Round-Up Program makes it easy to show you care. When you enroll, your monthly water bill is automatically rounded up to the nearest dollar—or you can choose another amount to give. Every cent goes directly toward expanding Westminster’s water utility bill assistance programs- the Hardship Program and Monthly Bill Credit Program- which provide vital relief to community members.
It’s a simple, feel-good way to make a lasting impact in your community. You can participate through any payment method—online, in the Westy Water mobile portal, by mail, or in person. Once you join, you’ll continue contributing automatically, but you can opt out anytime.
Join the Round-Up Program today and turn small change into big impact.