Frequently Asked Questions

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• Walnut Creek Golf Preserve - Rates
• Legacy Ridge Golf Course - Rates

All golfers pay the same rate, excluding any discounted green fees such as senior, military, or junior rates. 

Walnut Creek offers Titleist exclusive rental clubs. 18-hole rentals are $60 plus tax and 9-hole rentals are $30 plus tax.

Legacy Ridge offers two different rental club options, including a basic and premium version. The basic options are $35 (tax inclusive) for 18 holes and $20 (tax inclusive) for 9 holes. The premium options are $60 (tax inclusive) for 18-holes and $35 (tax inclusive) for 9-holes..

All tee times can be made 14 days in advance, starting at 6 am.

• Starting January 1st, 2024 - Expired Stocking Stuffer, Golf Expo, and Mulligan Passes will be subject to a $15 fee to be redeemed.
• Starting January 1st, 2024 - Expired Golf Westminster Donation and Golf Shop Promo Passes will not be eligible for redemption. No option for an additional fee to be paid.

Expired Pass Flyer - 2024 (PDF)

Yes, both Legacy Ridge and Walnut Creek have SoloRider golf carts that can be reserved. See more information on disability carts at both courses (PDF).

• Walnut Creek Golf Preserve Maintenance Schedule (PDF)
• Legacy Ridge Golf Course Maintenance Schedule (PDF)

See the full information breakdown regarding advanced reservations.

Golf Westminster requires a minimum of two hours’ notice for all tee time cancellations. Reservations not cancelled within this timeframe will incur a no-show charge equal to the full green fee rate in effect that day, per player.

Golf Westminster is cart path only during the wintertime (November 15 to Spring of the following year) due to dormant conditions. The golf course may also be cart path only due to wet, muddy, or abnormal and unsafe course conditions.

Both golf courses do partner with Youth on Course. See breakdown at each golf course. Golfers must have a valid ID or DL that matches their YOC membership to receive discount. 

Golf Westminster staff are always looking for ways to enhance the golf experience for our customers that are affordable and sustainable. We will continue to research the most robust, inclusive, and user-friendly technology available and look forward to rolling out an improved website and app in the future.

In the meantime, we do have a great app alternative to help make booking tee times on your phone easier. Follow the instructions below to add the Golf Westminster shortcut to your home screen.

• IOS iPhone Instructions (PDF)
• Android Instructions (PDF)

Golf Westminster is closed on Thanksgiving, Christmas Day, and New Year's Day. Hours may vary on days such as Christmas Eve and New Year's Eve.

Walnut Creek: Golf Shop hours may vary depending on the time of year and season. On the Walnut Creek Home Page in Golf Westminster, the hours always reflect when we are open depending on that time of year.

Legacy Ridge: Golf Shop hours may vary depending on the time of year and season. See a full breakdown of the Legacy Ridge hours of operation (PDF).

Gift cards can be purchased and used for golf or range. They may also be purchased for designated amounts on our Golf Westminster website. Gift Cards can not be used in the grill. Gift cards can be used at both golf courses.

• Walnut Creek Gift Cards
• Legacy Ridge Gift Cards

Golf Westminster partnered with the TWGA to facilitate and instruct most of our player development programs, classes, and most of our private instruction. Trent Wearner and his academy have been nationally recognized and have an impeccable reputation in the region.

Trent Wearner Golf Academy Website

Golf carts will only be rented to adult golfers with a reservation to play - only two (2) golf carts will be issued per tee time & players will be paired up to ride with others in the group.  Golf carts for spectators including individual golf cart requests are not guaranteed due to the high volume of play.

Yes, both courses offer an Annual Pass, which is available for purchase year-round! 

• $4 (tax inclusive): 20 golf balls
• $7 (tax inclusive): 45 golf balls
• $13 (tax inclusive): 90 golf balls

Our golf courses host several charity, corporate, and competition events. To inquire more about tournaments, please refer to our tournament information sheet. 

Yes, both golf courses offer blue flags upon request. These flags will not be issued while the golf course is cart path only due to extreme golf course conditions. 

You may apply for the Bill Credit Program once every 12 months. The Hardship Program allows for a bill credit once per water account lifetime.

Applicant must meet household income guidelines. Applicant has not been enrolled or renewed into the Bill Credit program within the last 12 months. Water account must have no leaks. Account must have no current late/disconnect notices, and is not currently disconnected (Bill Credit only).

Yes. The Leak Repair program provides plumbing repairs to ensure water conservation for owner occupied, income-qualifying homeowners. Once repairs are made via this program, homeowners will be eligible for the bill credit and/or Hardship programs. Contact 303-658-2392 to see if you qualify.

Yes, if you qualify for LEAP and your name is on the account, you qualify and will be automatically enrolled or reenrolled into the Bill Credit program. However, you may submit an application to expedite the enrollment process. If you are currently enrolled, you will receive a renewal application when your renewal date approaches. Contact your county's LEAP office for more information on LEAP (Adams County: 303-227-2700; Jefferson County: 303-271-1388.

Yes, you may still apply, but you will need to meet the listed program requirements and income qualifications.

The applicable credit will be applied directly to the customer's water account. Please note, that three late payments and/or a disconnection of services within the 12-month period will result in suspension of the monthly bill credit until the customer's renewal date.

Yes, as long as your name appears on the water bill sent from the city, and you are responsible for paying the bill, you may still qualify for the Bill Credit or Hardship programs. If your name is not on the account, you may provide a copy of your lease or a letter from the landlord showing you are the current resident and responsible for the water payment.

Please allow 1 to 2 weeks to process the application, once all required information and documentation has been submitted.

City staff will contact you via the preferred method of contact stated on your application.

Email the City's Water Bill Assistance Program or call 303-658-2392.

Debe cumplir con las pautas de ingreso en el hogar (ver la tabla más arriba). No tener un crédito de facturación dentro de los últimos 12 meses, (las dificultades económicas son solo una vez por cuenta de por vida). La cuenta no debe tener avisos actuales de atrasos ni desconexiones, y no debe estar actualmente desconectada (solo para crédito de facturación). La cuenta no debe indicar fugas de agua actuales.

Cada cuenta residencial puede solicitar el Programa de crédito de facturación una sola vez por periodo de 12 meses. El Programa de dificultades económicas permite un crédito de facturación una sola vez en la cuenta de agua de por vida.

Sí. El Programa de reparaciones de emergencia y esenciales en el hogar ofrece reparaciones de plomería a fin de asegurar la conservación de agua en el caso de propietarios con ingresos calificados. Una vez efectuadas las reparaciones mediante este programa, los propietarios serán elegibles para los programas de bajos ingresos y/o de dificultades económicas.

Sí, pero igualmente se necesita una solicitud de asistencia. Presente su carta actual de aceptación del programa LEAP cargándola junto con su solicitud en línea, o incluyéndola con su solicitud enviada por correo postal. Póngase en contacto con la oficina del programa LEAP en su condado para recibir más información (Condado de Adams: 303-227-2700; Condado de Jefferson: 303-271-1388.

Sí, puede solicitarlo igualmente, pero debe cumplir con los requisitos del programa de asistencia y las calificaciones de ingreso que se indican.

Se aplicará directamente el crédito correspondiente a la cuenta de agua del cliente. Aviso: Tres pagos atrasados o desconexión de servicios en 12 meses resultara en la terminación de su crédito.

Sí, siempre y cuando aparezca su nombre en la factura de agua municipal, usted resida en la propiedad y sea responsable de pagar la factura, puede igualmente calificar para los programas de crédito de facturación o de dificultades económicas.

Deje pasar aproximadamente 1 a 2 semanas para que se procese la solicitud una vez que se haya presentado toda la información y documentación según se requiere.

El personal municipal se pondrá en contacto mediante el método preferido de contacto indicado en su solicitud.

Contacte por correo electrónico al Programa de asistencia con la factura de agua o llamando al 303-658-2392.

There is no fee to walk, run or ride a bike into Standley Lake Regional Park. There are free parking lots at 86th Parkway and Simms Street and 100th Avenue and Owens Street where people can park and walk into the park. These parking lots are closed and locked at sunset (official MST). There is a $7 fee to drive into the park.

Because of the City of Westminster’s Aquatic Nuisance Species Program (ANS), all paddle craft must enter the main entrance and check in at the gatehouse.  All paddle craft must be sprayed (decontaminated) prior to launching before each use. There is no quarantine on kayaks, paddle boards or canoes (unless on a trailer). When you check in at the gatehouse, you may purchase a daily paddle pass then staff notifies a ranger to meet you at the spray station to spray your craft (paddle craft must be inflated prior to getting the spray if it is an inflatable). You then will receive a wristband indicating you have been sprayed. You must have a wristband to launch your paddle craft. Nothing enters the water without getting sprayed every time it is used on the lake. Also, all paddle craft must come in on top of a vehicle or in the bed of a truck.

Standley Lake is a drinking water supply for three cities, so due to water quality concerns, no swimming or wading is allowed.

Trailered boats are not be permitted on Standley Lake due to increasing concerns of zebra and quagga mussel infestation.

When at capacity, the lake is 96 feet deep at the face of the dam. It holds approximately 42,000 acre-feet of water. That is about 13 billion gallons of water. 

Standley Lake Regional Park is open year-round. The hours during the summer (May 1 to September 30) are sunrise to sunset for walk-in access and 6:30 am to 8 pm for those who drive in. Winter (October 1 to April 30) hours are sunrise to sunset for those who walk in and 7:30 am to one hour before sunset (official MDT) for drive-in access.

Definitely. The City of Westminster continually monitors water quality throughout the year.

No. Standley Lake is a regional park. Any fees associated with a state park do not apply at Standley Lake.

Standley Lake Regional Park is owned and operated by the City of Westminster. Westminster, the cities of Thornton and Northglenn and the Farmers Irrigation and Reservoir Company (FRICO) own the water rights.

No, the dam is private property and is owned by Farmers Reservoir and Irrigation Company (FRICO).  

The lake is about 1,000 surface acres when at capacity. There are about another 2,000 acres of park and open space land surrounding the lake.

Yes. There is nothing wrong with the fish in Standley Lake, other than they are difficult to catch at times. The Colorado Division of Wildlife routinely stocks the lake throughout the summer, so there is a good turnover rate among the fish in the lake.

No.  Due to current Aquatic Nuisance Species Program regulations, night fishing is not allowed.

The paddling and camping season is May 1 through September 29. The shoreline is available for fishing year-round.

Due to the intergovernmental agreement between the cities of Westminster, Thornton, and Northglenn, jet skis and belly boats are not allowed on Standley Lake.

The eagles and their nest are located in the far west corner of the park. 

All paddle craft must enter the park through the main gate. When you purchase your daily paddle pass ($10) at the gatehouse, staff notifies ranger staff to meet you at the spray station to spray your craft (paddle craft must be inflated prior to getting the spray if it is an inflatable). You will be required to present your entry receipt to the ranger at the spray station. Rangers will conduct the spray using hot water (no chemicals). Once sprayed, you will receive a wristband, which indicates your paddle craft has met the ANS protocols and is clear to launch on the lake. Any person(s) utilizing paddle craft must wear a valid wristband while recreating at Standley Lake.  

There are a couple options. There is an annual $200 paddle craft permit, which covers one paddle craft per permit. You also have the option of paying daily, which is $10 for each paddle craft. All paddle craft must be sprayed before launching onto Standley Lake in accordance with ANS regulations. 

There must be a coast guard approved PFD available for each person utilizing paddle craft. Patrons utilizing rental equipment must wear a PFD at all times while on the water.

The most commonly caught are Rainbow Trout, Small and Large Mouth Bass, Walleye, Wiper, and Carp.  We also have Channel Catfish, Brown Trout, Yellow Perch, and Sunfish. 

Breaks happen. Although frustrating, they are a normal part of water utility operation. Breaks can be caused by extreme temperature fluctuation between seasons, nearby construction work, or aging infrastructure. You may be experiencing a break if you are without water, experience a loss in water pressure, or your water is discolored. If you are without water or if you suspect a water or sewer break, please call 303-658-2500 day or night, 24/7.

Water rates are determined through a collaborative process between our engineers and data scientists, city planners, and City Council. When assessing and designing rates, we consider our water supply, water infrastructure, and of course, making sure our water treatment is the highest quality possible. Paying your water bill is an investment to ensure water is clean, safe, and reliable today and for years to come. Learn more about how rates are determined here. Learn more about this year's rates.

Learn more about water rates.

There are many ways you can pay your utility bill. For more information, visit our water bill payments page.

• Online Portal: Visit our online payment system, Westy Water
• By phone: 303-658-2030
• In person at City Hall
  Residents can pay their bills in person by visiting the cashier's desk located inside the main entrance to City Hall at 4800 W 92nd Avenue
  Business hours are Monday through Friday, 8 am to 5 pm
  Please remember to bring your bill.
• City Hall Drop Box
  4800 W 92nd Avenue
  On Curb - East of Building
• By mail:
  P.O. Box 17040
  Denver, CO 80217-0040

Please include your payment stub. Make checks payable to City of Westminster.

Please note that the USPS has increased their standard delivery time of first class mail, effective October 1, 2021. To ensure an on-time receipt of payment, please mail your check earlier than previously sent.

Check out the New Customer Portal - Westy Water

Westminster's new customer portal offers residents the ability to monitor water consumption and receive emergency leak alerts via email. Current Paymentus account holders will only need to update their password to access Westy Water. Learn more.

We understand that financial hardship happens, and we are here to support you. Income-qualified residents can apply for assistance online. Please call 303-658-2392 if you have any questions.

Step 1: Determine if You Have a Leak

If you received a Possible Leak Alert postcard or letter, it means that your water meter registered continuous water use for 24 hours straight. Using water for 24 hours straight usually indicates that there is a leak, but continuous water use can be caused by other things like a swamp cooler or humidifier.

Check the water bill to see if your consumption was higher than last month, or the same month of last year.

Step 2: Find & Fix the Leak

Leaks can be anywhere, but in our experience, the most common source of unknown leaks are toilets and sprinkler systems because they can leak without you realizing it. Check out the tips below to find and fix common leaks.

Or use this printable leak detection checklist (PDF).

Step 3: Apply for a Leak Credit

We get it. Leaks happen and the cost can add up. The city has a process in place to credit some of the costs incurred on your monthly water bill as a result of a leak.

Some Things to Keep in Mind

• Customers qualify for one leak credit billing adjustment per calendar year
• Credit will reduce all excess charges to the Tier 1 rate
• Credit application must be submitted within two months after leak occurred
• Water usage must be 150% above your three-year average for the same time period
• Leak must be fixed or the accidental use stopped
• Credit will apply to a maximum of two bills
• No credits to flat-rate customers (multi-family, irrigation customers)

Apply for a leak credit.

Visit our leak page for more information

Fill out an Access Westminster request under Water Information with your question and our team will get back to you.

Westminster's goal during any snowstorm is to keep primary and secondary streets open and safe for the public. In addition, priorities are given to streets adjacent to hospitals, police, fire/rescue squad stations, schools, RTD bus routes and dangerous intersections, hills or curves on residential streets.

Residential streets only receive service if snow accumulations are greater than 8 inches and after the above priorities are addressed.

Want to know where your residential street or business fits in the city's snow removal routes? A new city map shows which streets are maintained by the city, Colorado Department of Transportation, Adams or Jefferson County or another municipal entity.

City Council normally votes on water and sewer rates every year.

Following industry best practices, the city periodically reviews how it sets rates to cover the costs of providing service. The city conducted a Rate and Fee Cost of Service Study (PDF) in 2018 to determine the amount of rate revenues that must be recovered from each customer class. A new Cost of Service Study is being planned for 2025.

January 1, 2024

The city has been charging tiered, increasing block rates since 1975. At that time there were three tiers implemented. There were also different tiers and rates in the summer and winter seasons. All the tiers cost more the more a customer would use. In 1993, the city got rid of the winter/summer split and went to year-round tiers and rates.

Charter section 14.4 authorizes City Council to fix rates for public utility services. Rates shall not be discriminatory within any classification of users.

Charter section 14.6 requires that utility rates be fixed so as to at least meet all the operating costs of the utility.

No. The rate proposal is designed to meet the operating costs of the utility, so that the utility breaks even.

The city's water, sewer and stormwater utilities are considered as an Enterprise. City Council adopted an ordinance in 1994 establishing the water and sewer utility, and in 2015, amended and restated the ordinance to include the stormwater utility. A Utility Enterprise receives its funding from the customer charges and fees that are needed to pay for the costs of performing services. Because the utility is an enterprise, and the funding is from fees charged for the services provided to our customers, City Council has the authority to adjust the rates and fees charged by the utility, and to issue debt to fund utility projects.

No, the city does not offer any sort of waiver, rebate or reduction for water and sewer tap fees. Our staff specifically calculates the tap fees for every new development to ensure that development is paying for its fair share of access to the city's water and sewer infrastructure, and for access to the city's water supply. Once a tap fee is paid, that new property pays water and sewer rates just like all other customers. For redevelopment projects, credits for tap fees previously paid are part of the calculation, but tap fees are not waived or otherwise reduced; they are essential to ensure growth helps pay for growth.

Because the utility is considered an Enterprise, City Council can adopt the rates and fees needed to fund these services. While City Council has the legal authority to subsidize the Utility Fund with the General Fund up to a certain amount, staff believes the financial management of the city is best served when rate payers directly fund the services they receive. In addition, the General Fund has its own infrastructure needs, and the use of the General Fund to offset Utility Fund needs would limit the resources to address those needs.

Because we don't have sewer meters, the amount we charge our customers for sewer service is calculated based on the water used in the winter months and billed the months of January, February, and March. That is our best gauge of how our customers are using water indoors, since there is typically little outdoor water use happening in the winter months.

The city has built and maintained a sewer system that stands ready to serve all city customers at any time. While the average single-family residential customer uses 4,000 gallons of water in the winter time, some customers have little or no water use in these months. Staff recognizes that even though some customers may be gone from their homes during a portion of the year, and others may use very little indoor water in the winter, the city must operate the wastewater system to provide that service at any time.

To ensure that each customer pays an appropriate amount to keep the sewer system ready to provide service, all customers, both residential and commercial, pay a minimum monthly 'readiness to serve' charge that is set at an amount equivalent to a 2,000 gallon monthly charge. With water revenues, all customers pay a fixed fee to cover the operation of the water system, regardless of water use. In the wastewater system, a minimum charge provides a similar level of equity.

Tiered rates are an established method of recovering costs to the city's system caused by users of all usage levels, and they have been used in Westminster for more than 40 years.

Westminster is an irrigation-season peaking utility. The water plants are sized to meet the water demand on the highest water use day in the year, generally that day is in the first half of July when about 1/3 of the demand is indoor and 2/3 is outdoor irrigation. During most of the year, that plant capacity is not required to meet demand. If there was no outdoor irrigation, the city's plants would only need to be 1/3 of the size that they were built. The more irrigation you use, the bigger the plants, water storage and pipes Westminster had to build to meet demands and greater level of service to equipment such as pumps, motors, valves and controls.

Duplexes using one water meter will have water allotment for two houses. For example, Tier 1 rates are up to 8,000 gallons for a single house, but for a duplex Tier 1 rates are up to 12,000 gallons. Tier 2 rates are up to 40,000 gallons for a single house (40,000 for a duplex) and Tier 3 rates are 41,000 gallons and over for a single house (42,000 and over for a duplex).

The city charges more for outdoor watering (Tiers 2 and 3) for a few reasons.

• Outdoor water is discretionary water. While we all like having healthy landscaping in our yard, our highest priority water is the water we use to cook and clean.
• It costs us more to produce water in the summer for outdoor watering. You might think that it costs the same to provide you water no matter how you use it, but when we have to produce more water for everyone who's watering their landscaping, and usually all at the same time, we need to have enough treatment plant capacity, storage and pipelines in place to get that water to you when you want it. Most of our water use is by our residents, so our utility system is built to accommodate that use. In this way, the costs for the higher water use are paid by those who are using it. Said another way, having 3 tiers of water-use pricing ensures that the costs for higher water use (e.g., the water use in Tiers 2 and 3) are not paid by those who are not using it.

As our city's utility system ages, more and more repairs and replacements are required. Westminster experiences some of the same increases in costs that homeowners do. Maintaining aging systems is expensive, though Westminster is able to do it and keep water and sewer rates at about average for the region.

The City's entire water supply infrastructure system (from water storage to treatment plants, and from pumps to pipes) must be ready to provide clean, safe, drinking water at any moment of any day. This fixed monthly charge pays for that "readiness to serve" ability for the utility, ensuring that water reliably comes out of that tap whenever you need it.

This fee covers the entire range of services for a stormwater utility: maintenance, engineering and construction, environmental compliance, flood control, facility inspections, cleaning up and issuing fines for illegal dumping, and overseeing construction sites. This fee also pays for the city's free hazardous household waste pick-up program and for the street sweeping program.

This fee pays for a portion of the city’s concrete and street light costs.

In order to ensure that Westminster continues to have high-quality streets, approximately $10 million is needed annually to maintain and preserve the current condition of the city's roadways. On average, Westminster budgets approximately $4.9 million per year on roadway maintenance and rehabilitation. This data-driven assessment was developed by the City's pavement management system which assesses and monitors 1,135 lane miles of Westminster roadways.

As a part of the 2022 fiscal year budget engagement process, Westminster City Council will be considering a change to the monthly fee for roadway improvements to address this funding gap and would like feedback from potentially impacted property owners. Under the current proposed 2022 fiscal year budget, properties will be charged a $6 monthly Roadway Improvement Fee for each unit or dwelling beginning January 1, 2022. Currently, property owners are charged $6 per month based on the number of water meters serving the property.

This proposed update to the fee structure will ensure a more equitable source of funding for critical roadway improvement projects and brings your property into alignment with how single family and townhomes are charged.

While this fee will appear on your property's water bill, every dollar will be used to fund roadway maintenance and improvement projects such as repaving roads, updating streetlights, and other essential infrastructure work. Water infrastructure maintenance will continue to be funded by your property's water consumption fees.

The Lead and Copper Rule (LCR) was first issued by the EPA in 1991 as part of the Safe Drinking Water Act (SDWA). The Colorado Department of Public Health and Environment (CDPHE) is the primary state agency responsible for implementing the SDWA.

The purpose of the LCR is to protect public health by minimizing lead and copper exposure in drinking water. Since 1991, several revisions and improvements have been made to the rule.

This latest rule revision requires us to:

• Catalogue and make an accessible inventory map for our community by October 2024.
• If any water service lines are identified during the inventory as being within the parameters of the LCRR, we will create a service line replacement plan for our community by October 2024.

Read more about the Lead and Copper Rule Revisions and Colorado Department of Public Health and Environment's information on the revised rule.

The City of Westminster has not detected lead in our drinking water. If lead has been detected in a customer's drinking water, it may be a result of the plumbing inside a building including household fixtures, solder, and plumbing materials. The most common sources of lead in drinking water come from water service lines that contain lead or are made from galvanized steel.

Galvanized steel is safe and contains no lead; however, lead can accumulate on the interior surface of galvanized steel pipes that are downstream of lead pipes or pipes that have lead solder.

There is no known safe level of lead exposure, and lead can build up in the body over time. Exposure to lead can cause damage to the brain, nervous system, red blood cells, and kidneys. Lead also has the potential to cause lower IQs, hearing impairments, reduced attention span, hyperactivity, developmental delays, and poor classroom performance. Pregnant women and their fetuses are especially vulnerable to lead exposure because lead can significantly harm the fetus, causing lower birth weight and slowing normal mental and physical developments. Adult lead exposure can cause high blood pressure and brain, kidney, and reproductive health issues.

The Colorado Department of Public Health and Environment, through the LCRR requires identification of the pipe materials for all drinking water service lines in the city using two levels of confirmation of service line material. The first confirmation of pipe material was performed during the single-family residential meter replacement program in 2019, The City confirmed that there are no lead service lines in single-family residential homes between City water mains and residential meter pits. Copper service lines were found coming into the water meter pit and leaving the water meter pit toward the home.

Westminster has limited options for completing the second level of confirmation. Confirmation of the pipe material at a second location on the customer-owned side of the water service line, such as where the service line enters the interior of the building is the most cost-effective option. While the City has records of the system-owned service lines from the water main in the street to the customer's meter pit, there is little information available about the customer-owned portion from the water meter into the home or building.

This guidance from the Colorado Department of Public Health and Environment (CDPHE) can help customers identify the material of your service line: Service Line Materials Identification Sheet. The City will publish their inventory in fall 2024.

The City adjusts the pH of the treated drinking water to a level that is non-corrosive (raising the pH of the raw water from as low as 7 at times during the year, to a treated water pH of approximately 8.7). The City also adds calcium to the water, which increases hardness and helps form a calcium carbonate scale on the inside of pipes. This barrier on the pipe wall helps prevent water from coming into contact with and potentially corroding different pipe materials.

If any water service lines require replacement under the Lead and Copper Rule (LCRR), the City will contact impacted homeowners.

If you suspect your home has lead or galvanized steel in the plumbing, there are a few immediate steps you can take to minimize exposure.

• Use a water filter certified to remove lead to NSF Standard 53 for drinking and cooking. Replace the filter according to the manufacturer's instructions.
• Use only cold water for drinking, cooking, and making infant formula. Boiling the water does not remove lead and hot water often contains higher levels of lead than cold water.
• Run the water for two minutes at the start of the day or after the water has stagnated for several hours. You can also run the dishwasher, take a shower, or do a load of laundry to help flush water in your internal plumbing before drinking or cooking.
• Regularly clean your faucet's screen, also known as an aerator.
• Replace pre-2014 faucets with new "lead-free" options at locations used for drinking.

Learn more on the Environmental Protection Agency's (EPA) website.

The sanitary sewer system collects wastewater from homes, businesses, and other buildings in sanitary sewer lines. It then flows to water reclamation facilities where the water is treated and released back into the environment.

The storm sewer, on the other hand, collects runoff from storms or irrigation, which then drains directly to our creeks, rivers, and lakes without treatment.

Sign up for emergency alerts via text, email, or voicemail with LookoutAlert.

Storm drains are connected directly to our waterways, including Big Dry Creek, Little Dry Creek, and Standley Lake.

When this water washes over yards and streets, it collects fertilizers, pesticides, oil, pet waste, and other pollutants. These pollutants then release excess nutrients into the environment, creating the perfect condition for excess algae growth.

Too much algae does more than just make fishing and swimming unpleasant - It can severely hurt our water quality As algae decay, they use up oxygen in the water that fish and other wildlife need to survive. This decaying not only potentially hurts the water's ecosystem, it could also make humans and pets sick.

See how you can help keep our waterbodies clean.

It's illegal to discharge swimming pool water into public space. Chlorinated swimming pool water may also not be discharged into the storm drain or ditches. Storm drains and ditches convey water directly to rivers and streams, and chlorinated water can kill aquatic life. The penalty is up to $1,000. Please select one of the following two options below for discharging swimming pool water properly. For guidance on draining saltwater pools, please call the Stormwater Hotline at 303-706-3367 or contact the Stormwater Division via email.

Option 1: Drain to a Vegetated Area on Your Property

Drain dechlorinated water to the grass/turf/or any area on your property that will allow the water to absorb into the ground, if and only if...

• You do not cause flooding of your neighbor's property or any other adjacent property.
• The land area is sufficient to prevent erosion and runoff into a ditch, creek, or other conveyance (i.e. storm drain).
• You do not cause harm to the environment. This water can be used to irrigate plants, saturate dry ground, or soak into mulched areas.
• Pool water may not be discharged into unpaved roads and alleys.

Option 2: Dechlorinate Pool Water Before Discharging Into a Storm Drain

Dechlorinate the pool water before draining it into the storm drain. Consider the following options for removing chlorine:

• Simply stop adding chlorine to your uncovered pool and wait. Sunlight will help to naturally dissipate the chlorine within 10 days.
• Chemically dechlorinate the pool water. Chemicals that will quickly remove chlorine are available through pool and spa care vendors. Follow the directions on the product label.
• Verify water is dechlorinated with a pool testing kit (<(less than) 0.1 mg/L).
• Pools may not be permanently connected to a storm drain or drainage channel.
• Never discharge filter backwash to the storm sewer system.

Pool water may be discharged to the storm drain only after all of the following conditions are met:

• Other disposal methods (i.e. landscaping) are not possible.
• The pool or spa is completely dechlorinated.
• The pH of the water is between 6 and 9.
• There is no discharge of filter media.
• There is no discharge of acid cleaning wastes.
• Discharge water will not pond or flow to neighboring properties.

If you have any questions or want additional guidance, please contact Stormwater Hotline via email or at 303-706-3367. If you see someone draining a pool into the street and you smell chlorine in the water, please report this to the Stormwater Hotline.

City of Westminster single-family water bills include a $6 charge per water meter. This fee covers the entire range of services including maintenance, construction of stormwater infrastructure as well as environmental compliance, flood control, facility inspections, and overseeing construction sites. This fee also pays for the City's free Hazardous Household Waste Program and street sweeping program.

Learn more about how water and sewer rates are determined.

A Habitat Tree is a tree that has been retained by mitigating hazards in such a way that is productive for wildlife and encourages or mimics the naturally occurring decay process found in old growth forests. Also known as wildlife tree, wildlife special-use tree, veteran tree, old growth tree, etc.

As urban environments expand, natural habitats become limited. Habitat Trees promote insect and pollinator habitat, bird shelters, aid in providing food sources for wildlife, and decrease bird’s risk of predation.

• Ecotourism
• Environmental monitoring - species diversity acts as an indicator of urban environmental health
• Pest management - natural pest deterrent, reduces use of pesticides
• Connection to nature - environmental stewardship, local habitat preservation, sustainable practices, conscientious urban planning and design, educational tool
• Waste decomposition
• Bird songs can improve mood
• Boost property values
• Support clean water
• Seed dispersal and pollination - fosters native flora growth, increases ecosystem stability

• Tall Nesters/Hunters: Cooper's Hawk, Great-horned Owl
• Low Nesters: Wood Duck, House Wren
• Wide Range Nesters: Black-capped Chickadee, Downy Woodpecker, Hairy Woodpecker, Tree Swallow

No, the stormwater from Ketner Lake will safely drain into Big Dry Creek along its natural drainage way and will not impact private property.

No, Ketner Lake is a stormwater retention area; there is no connection to any drinking water systems.

Yes. Ketner is a stormwater retention area, and it will refill naturally during rain and snow events. 

No. For your own safety, please do not attempt to remove debris from the lake bed.

Open Space staff has organized a volunteer cleanup on Wednesday, November 29 from 8 to 10 am. Volunteers will help repair the main trail downstream and will work with Open Space staff to ensure proper disposal of debris. We are looking for 15 volunteers. All tools will be provided. Apply to volunteer!

We ask that you do not attempt to clean up the area on your own - please wait for this organized opportunity so the City can provide all the necessary tools and disposal to do this safely.

The lake is stocked by Colorado Parks & Wildlife. Current water levels are adequate to support the aquatic wildlife. State regulation prohibits the relocation of amphibians and reptiles and most are likely already dug in for hibernation at this time. There are no threatened, endangered or species of special concern associated with this body of water. Staff continues to work with the state’s fish and wildlife department to follow all state and federal requirements and identify next steps for protecting and preserving wildlife.

Anyone with a passion for the outdoors! No skills required. All equipment and tools are provided.

We have volunteers of all ages! Children under 16 must be accompanied by an adult.

We try to run 1 to 2 projects per month, weather-dependent.

• The current oil and gas regulations were last adopted in 1997.
• New technologies, like horizontal drilling, have been developed that the existing regulations do not address.
• Applications for Oil and Gas Wells, like the ones near Standley lake in late 2018, brought concerns about how future Oil and Gas Wells might affect the community.
• A new state law, commonly called SB19-181, now allows local governments to regulate oil and gas within their jurisdiction.

• The City is looking at surrounding jurisdictions, such as the City and County of Broomfield, Adams County, and Thornton, for examples of best practices.
• The City has hired a legal consultant to guide the creation of the regulations to ensure that they protect and minimize adverse impacts to public health, safety, and welfare, the environment, and wildlife resources.

Fresh soap and water will remove it; otherwise a citrus-based cleaner will work. Do not use petroleum based cleaners.

"No Parking" signs will be placed on your street 48 hours in advance of the work. Please remove vehicles from the street (Monday through Friday) during the hours of 7 am to 6 pm, to an adjacent street where there are no "No Parking" signs placed, until work is completed and all signs and cones are removed.

During the first year on hot summer days Slurry Seal will become soft because the pavement has not had a season to cure. Please use caution especially if you live on or near a cul-de-sac.

Weather, especially rain can delay work, also unavoidable equipment problems. The signs will remain in place until the work can begin and removed when the work is complete.

• Typical work hours are 7 am to 7 pm
• Advanced notice if your driveway is impacted by our work
• Lane closures or lane shifts to accommodate work
• Heavy machinery, loud noises, dust, and vibrations throughout the repaving process
• Night time paving may be allowed in some locations depending on traffic impacts and noise variances
• Tar and asphalt are very hot and sticky. Be careful when walking your pets around fresh pavement. Tar can stick to their fur and paws and is very painful.

If you have a complaint about a trash or recycling collection service provider, contact that provider directly to resolve the issue. You may submit any complaints, in writing, to the attention of the City Clerk's Office.

Letters can be mailed to:

4800 W 92nd Avenue
Westminster, CO 80031

or by emailing the Licensing Department. All written complaints will be taken into consideration when licenses are up for renewal at the first of each year.

Private trash collection and recycling providers are required to obtain a Solid Waste/Recycling Collector License (PDF) from the city. The licensing process allows the provider to operate within the city, but does not constitute any endorsement of the services provided by these companies.

All licensed private trash collection providers must offer both trash collection and recycling to all customers curbside - services and fees will vary.

• Monday through Thursday from 9 am to 4 pm
• Friday and Saturday from 9 am to 3 pm
• Closed on Sundays

6020 West 91st Avenue.

• Single-Stream Recycling:
  • Mixed paper and paperboard
  • Paper food containers and cartons
    • This includes juice boxes, egg cartons, ice cream cartons, milk cartons, cereal boxes, and pasta boxes
  • Plastics Number 1, Number 2, and Number 5
  • Cardboard- 20 box limit, boxes must be broken down, no larger than 50 inches x 30 inches
  • Glass bottles and jars
  • Aluminum and steel cans
• Hard-to-Recycle Items: (click here for a complete list with additional details) 
  • Electronics
    • Mixed electronics (e-waste) such as computers, printers, stereos, bathroom and kitchen appliances, vacuums, etc.
    • TVs and computer monitors
  • Paint
    • Latex and oil-based paint accepted as a member of Colorado's Paint Care Program
  • Bike tubes and tires
  • Cassette tapes
  • CDs and DVDs
  • Contact lenses
  • Corrugated plastic yard signs
  • Fire extinguishers
  • Ink and toner
  • Keys
  • Large Number 2 and Number 5 plastics
  • Mattresses and box springs
  • Plastic films and wraps including plastic shipping envelopes, bubble wrap, grocery and produce bags, newspaper sleeves, cereal bags, and dry cleaning bags
  • Plastic pill bottles
  • Plastic straws
  • Smoke alarms
  • Styrofoam and EPS foam
  • Toothpaste tubes and floss containers
  • VHS tapes
  • Water filters
  • Wine corks
  • Writing utensils
• Reuse Items (things that are not typically recyclable, but can be put to use by various organizations, charities, makers and artists):
  • Books
  • Shoes
  • Candle wax
  • Functioning bicycles
  • Eyeglasses
  • Hearing aids
  • Hand tools
  • Candle wax
  • Vinyl records
  • Canned (unopened) pet food
  • Packaged silverware
  • Paint brushes
  • Shampoo/conditioner small bottles from hotels

If you need help finding somewhere else to take your hard-to-recycle items, please use our Westy Waste Guide. You can type in your item and the guide will list places where you can take it.

Cardboard needs to be broken down before arriving and placed into separate containers. 

All other common recycling is placed in the same bins and emptied into the compactor. Republic Services takes the contents of the compactor to its recycling facility, where the items are sorted by material type for recycling. 

• Large/Bulky items
• Hazardous materials
• Batteries, unless they're in a device that makes them hard to remove, such a laptops, cellphones, and tablets.
• Furniture
• Explosives
• Other regulated materials like asbestos
• Construction debris
• No copper or scrap metal

• Please call the City at 303-658-2400 for assistance identifying other locations that will accept items for recycling. 
• The Waste Wizard provides information on recycling options for many hard-to-recycle materials.

Unfortunately, the site is not large enough to provide composting services. A number of companies offer curbside or drop-off composting services in and around Westminster. 

The Westminster Sustainability Center has a compactor for common recycling, which accommodates a great deal of recyclable material. The facility is also staffed. Employees keep the area around the bins neat and tidy.

Please contact your trash hauler for curbside recycling services. All trash haulers licensed to operate in Westminster provide recycling services, typically for $10-$12 per month. 

Yes, employees with our partner, SustainAbility Recycling, are present to assist customers during business hours.

No. The former locations were closed due to health and safety concerns and contamination issues. The Sustainability Center accepts single stream recycling, for free, for any Westminster resident.

Westminster Public Library pays the cost for this service and does not charge borrowers for ILL requests.

Interlibrary Loan items cannot be renewed out of respect for the lending libraries and their community members.

Borrowers may have up to five items on request or checked out at a time.

• A note will be entered on your Westminster Public Library account indicating that ILL staff has processed your request and is attempting to borrow it from another library. Access notes and view your account. You will need your barcode and PIN to access your account.
• A note will be entered on your account if the request cannot be filled. Access notes and view your account.
• Borrower will receive a phone call, text, or an email, depending on the borrower's predetermined preferences when the ILL is available for pick up. Borrower will then have seven days to pick up the item.

Surprisingly, fines don’t work the way you might think they do. Paying fines for overdue materials doesn’t stop people from keeping their items past the due date. It does prevent people who need libraries the most from checking items out, such as families and people struggling financially.

No, we will still charge for library materials that aren’t returned or are damaged. When an item is 28 days overdue it will automatically be set to ‘lost’. If the item isn’t returned or paid for within three weeks after being set to lost, the account will be referred to our debt collection agency and an additional fee will be added to the account.

Most libraries that have eliminated overdue fines have had no indication of hold times increasing. As one library director put it, “Prior to going fine free those who could afford it were willing to just pay the fine." More people now say, "I’ll return my book on time so others can have it.” WPL will keep an eye on this and if we get different results we’ll look at options to help solve long wait times.

Revenue from fines is a very small percentage of our budget. We believe this move will bring patrons back, bring in new patrons, and improve goodwill and outweigh any financial loss.

We believe in all the years we’ve charged patrons for late materials, no one has become more responsible because of those fines. In fact, if you look at the question about holds, you’ll see not having fines encourages patrons to think of others.

You’re in luck. We will have a donation box available at both of our locations. If you really want to give us money, we’ll take it!

They will still show up on your account. Contact the circulation department and we'll be happy to waive them for you. This doesn’t apply to lost or damaged materials or to the fee if you were sent to debt collection. You will still be responsible for those fees.

• Air-source heat pumps (ASHPs) are reversible air conditioners. Just like an air conditioner, in the summer they transfer heat from inside your home to the outside. In the winter they "concentrate" and transfer heat from the outside to inside your home.
• Heat pumps provide both heating and cooling for your home, all in one unit. Heat pumps consist of an outdoor unit connected to one or more indoor units by refrigerant lines. ASHPs can use ducts to transport the warm or cool air throughout your home, like most home heating and central air conditioning systems.
• There are also "ductless mini-split" and "mini-duct" systems (the latter being a hybrid of ductless and ducted systems). Air-Source heat pumps can also be used to supply heat to in-floor radiant heating systems "air-to-water heat pumps" (source: LoveElectric Heating & Cooling website).
• Check out this video from "This Old House" to learn more 

• Cold climate air source heat pumps and geothermal heat pumps are able to function at cold temperatures that residents typically experience even in the coldest winter months. It is important to purchase a heat pump capable of meeting heating requirements at the expected cold winter temperatures.
• Electric resistance heaters can be installed as backup heating to help heat pumps meet heating load even at temperatures below what they are rated for. Alternatively, if a building has an existing natural gas heating system, that can be maintained to be used as a backup option.
• Cold climate air source heat pumps can meet heating loads even at temperatures of -10 degrees or colder (NEEA (PDF)).
• If in an area where high volume of snow is expected, the exterior units may need to be raised slightly above the ground to keep clear of the snow.

For a new home in all areas of Colorado except for the mountain areas, a cold-climate heat pump system can work very well without a backup furnace depending on how efficient the home was designed and built. However, for an existing home in these areas with a gas furnace, it will probably be more cost-effective to keep the existing furnace as a backup. You can learn more here.

• Induction stoves have superior temperature control, quicker heating time, and even heating, allowing for easier, better cooking experiences compared to either electric resistance or gas stoves. They also do not heat up the stovetop itself, but rather the pot or pan, and therefore minimize the risk of burns. Indoor air quality is improved from not having indoor combustion of fossil fuels, which produce harmful pollutants. Induction stoves are energy efficient and are easy clean up due to their completely flat cooking surface.
• Electric resistance stoves are cheaper than gas or induction stoves, are easy to repair, and more energy efficient than gas stoves

• Electric heat pumps generally offer the cheapest way to cleanly heat and cool single-family homes in all but the coldest parts of the United States in coming decades, according to research released by the American Council for an Energy-Efficient Economy (ACEEE).
• Learn more about cost comparisons on the ACEEE website.

Check out the webinar "Heat Pump Myth Busting": Heat pumps have been around for over 80 years, but they have come a long way in just the past ten. Hear from Shawn LeMons from Mitsubishi about the latest in heat pump technology, and how this technology can meet the demands of even the coldest of Colorado winters. In this webinar, Shawn busts common myths about heat pumps and answers questions in this engaging session. Note: This webinar was put on by the City and County of Denver, the requirements Denver has in-place do not apply to Westminster.

Yes, every business operating within the city needs a license. Each year, you will file a $0 return. For questions about this, please reach out to the sales tax department at 303-658-2065 or Email Sales Tax Department.

Yes! All businesses operating within the city of Westminster are required to have a valid business license per Westminster Municipal Code.
Apply for your license in the GenTax portal. Your application goes through several stages before it is fully approved. Each location must be licensed, although if they are all operating under the same FEIN, they may reside in one account.

Additionally, you may be required to apply for a Specialty License. These license types include Amusement Machine Licenses, Security Guard Licenses, Pet Shop Licenses, and Solid Waste Removal Licenses. More details about each license type are available here.

If you plan on selling liquor at your business, you will also need to apply for a Liquor license. For more information, please visit the liquor licensing website.

Home based businesses will be asked to fill out a supplemental form stating their use is in compliance § 11-4-10 of the Westminster Municipal Code. Once approved, home occupation licenses do not expire.

Out of city businesses still need a business license. Apply in the same portal as other licenses. Your license does not expire

There is no cost or renewal fee for business/sales tax licenses. Specialty Licenses and Liquor Licenses have separate fees.

Please reach out to the City Clerk's office (303-658-2161, Email City Clerk's) or the Sales Tax Office 303-658-2065, Email Sales Tax Office) for help with this.

Depending on the type of license, full approval can take up to 4 to 6 weeks.

In your portal, click the “More” tab. Your licenses is accessible under the Business License tab. You can print it out or save it to a place that you can easily access.

We no longer mail paper renewal forms. All renewals are done through the Portal. When you are 60 days away from your license expiration, you will receive a notification via the registered email to renew your license in the portal. Login to the portal and click into the “Action Center.” Your renewal will appear there. Note: Out of City and Home Occupation businesses do not need to renew their licenses.

Many things can be updated in your online portal, including address changes, adding a location, and closing a location. Unfortunately, the portal is unable to update legal or DBA names. If you need to change the name of your business, please reach out to the City Clerk’s office (303-658-2161, Email City Clerk’s office).

There are two ways you can close your account. You can login to the portal, click the “More” tab, and under “Manage Locations,” click “Cease a Location.” This is the preferred method since you will still have access to the portal even after your account is closed and therefore will have access to 7 years of tax filing information. You can also send an email to the City Clerk’s office with your account name, number, address, and the date and reason for closure. You will not have access to tax information in the portal if you close using this method.

Once you have logged into the portal, click on “Manage My Profile” in the top, right corner. In the “More” tab, under “Access Management,” click on “Manage Third Party Access.” Then click “Grant Access to a Third Party.” For a Secondary user, under “My Users,” select “Manage Secondary Logons,” then click “Add.”

An individual library card can be used for each Adventure Pass venue once ever 365 days.

We understand emergencies happen. If an emergency arises and you are unable to use your pass, please email Westminster Public Library or call 303-658-2604 as soon as possible so others can use the pass. It may take up to 48 hours for a reply.

If you have a valid email address in your library record, a copy of the pass was automatically emailed to you. Email Westminster Public Library or call 303-658-2604 during open hours if you can't find the email and we will resend it, or print a confirmation so you can pick it up at the library. It may take up to 48 hours for a reply.

If the pass is not returned, a fee of $50 will be assessed. Note: Accounts with fees of $10 or more will be sent to collection.

Yes! In fact, your business may already qualify. You can get credit for existing practices, as well as newly adopted ones implemented to meet the SAGE Certification requirements.

No. Although you must complete the required "core" measures in the General, Energy, Waste, Transportation, and Water categories and one measure in the Community category. You only need to complete at least three "elective" measures in any of the categories. The certification checklist is intended to give businesses flexibility in their approach to becoming certified.

There are a couple of reasons why a measure could be not applicable (N/A) to your business. If you do not use, possess, or have control over a piece of equipment or policy in your building (perhaps because you do not own your facility), that measure would be considered N/A.

Once your business is certified, it will always be certified as long as you maintain and keep up the measures you committed to. SAGE advisors may conduct site visits to certified businesses to ensure measures are maintained. However, the SAGE Certification may evolve over time. Possible changes include multiple tiers of certification or the introduction of a certification specifically for resource tracking and management. SAGE reserves the right to revoke certifications if businesses are not in compliance with city codes, laws, regulations and/or the measures they have completed.

No! SAGE Certification is a free service provided by the city for all businesses.

SAGE is designed to apply to businesses located in non-residential spaces. At this time, home-based businesses do not qualify for certification. However, the city offers sustainability assistance and services to residents, see our resources page.

The amount of time required to complete the certification process varies depending on the complexity of your business and the practices you already have in place. To receive certification, all businesses register and complete the Green Business Tracker (GBT) assessment, a tool to help you collect information that will be used to measure your environmental performance and list the minimum requirements for earning certification.

Email the SAGE Department or call 303-658-2662 to set up an advising session, get your questions answered, and to provide comments.

The trees are being strategically removed as part of the stream bank restoration process. Trees will be replanted once work is complete and new vegetation will take time to fully establish.

We’re excited to announce the Grand Re-Opening of the City Park Disc Golf Course! After being temporarily removed for a construction project, the course has been rebuilt and refreshed, and we can’t wait to welcome players back to enjoy the updated layout.

Date: Saturday, October 25
Time: 11:45 a.m. – 12:30 p.m.
Keynote Speaker: Begins at approximately 12 p.m.
Location: 10495 Sheridan Boulevard
Parking: Available just west of the Parks Operation Center

Come join us for the ribbon cutting, hear from community speakers, and be among the first to try out the new course design. Bring your friends, family, and discs — we look forward to celebrating with you!

The City's project team is still undergoing the final design phase for the City Park segment of this project so we are still determining the trail and recreation amenities that will come at the completion of the stream bank work. At this time, our proposed trail alignment calls for a ten-foot-wide concrete trail with a parallel, attached five-foot-wide soft trail. We plan to have a public open house in July to discuss the project and that design in more detail. Join our email list to receive notifications for the open house.

This pond has been drained to prepare for upcoming construction in this area. The pond will be removed to enable construction crews to reroute Big Dry Creek through this area and reinstate a natural curvature in the creek to help slow the water, preventing erosion. A new storm water pond will be added in this area

Fish, turtles and other aquatic species were removed from the pond prior to draining the pond. The City and its contractor worked with Colorado Parks and Wildlife (CPW) to obtain the proper permitting and procedures. Turtles and non-native fish were donated to the Colorado Gators Reptile Park in Mosca, Colorado.

Water quality or stormwater detention ponds are shallow depressions designed to filter pollutants from stormwater runoff before the runoff enters the nearby waterways. The ponds will be dry most of the time except following rainstorms. Any water in the ponds will drain via a spillway or outlet structure over the course of several days following the storm.

The Reclaimed Water System carries treated wastewater from the Reclaimed Water Plant to 121 irrigation customers throughout the city. Although this water is treated, it's not treated to drinking water standards, so it falls under Colorado Department of Public Health and Environment's (CDPHE's) Regulation 84.

The essential reclaimed water system reduces the demand on the City's drinking water supply and helps us meet the City's irrigation needs during the peak usage months in the summer.

Working with Colorado Parks and Wildlife (CPW) and environmental experts, we've identified the Colorado Gators Reptile Park as a location to humanely donate the fish. Unfortunately, we are unable to relocate the fish to other water ways because the pond was historically a reclaimed water retention facility. Once the new reclaimed water pond is filled, it will not be stocked with fish according to state guidelines.

• The waste from toilets, washing machines, sinks, and other drains flows from homes, businesses, parks, etc. to one of two treatment facilities.
• A sewer collection system is a network of pipes, pumps, and other equipment that is designed to collect and transport wastewater and sewage from homes, businesses, and other sources to a treatment plant for processing.
• The sewer collection system consists of underground pipes that are typically made of materials like concrete, PVC, or clay. These pipes are connected to each other and to homes and buildings through lateral sewer service lines. The wastewater flows by gravity or is pumped through the pipes to a treatment facility.
• The sewer collection system plays a critical role in public health and sanitation by safely and effectively removing human waste and other pollutants from the community. Proper operation and maintenance of the sewer collection system are essential to ensure that the wastewater is transported and treated correctly, and to prevent backups, overflows, and other issues that can lead to health and environmental problems.
• Overall, the goal of a sewer collection system is to safely and efficiently transport and treat wastewater to protect public health and the environment, and to make the most of our valuable water resources.

Wastewater that is generated south of W 92nd Avenue flows southeast to Metro Water Recovery. Wastewater that originates north of W 92nd Avenue goes to the City's Big Dry Creek Wastewater Treatment Facility. This wastewater can be treated again during the summer months for irrigation water and is part of the reclaimed water system.

In order to provide you with access to the city's sewer system for the disposal of your wastewater, a developer/contractor/or the City may extend the buried utilities to the property line. One reason to extend buried utilities to the edge of the road's right-of-way is to avoid having to dig up the road and disturb the pavement once it has been constructed. By installing the utilities before the road is paved, the City or a contractor can avoid costly and disruptive construction work later on.

Even though the City installed the sewer service line to the edge of your property, you are still responsible for maintaining and repairing the portion of the line that runs from your property to where it connects with the City's sewer system, which is usually further out in the road's right-of-way. This is because, as the property owner, you are responsible for the proper functioning of your sewer service line and for ensuring that it does not cause any damage or disruptions to the City's sewer system or to other properties.

At this time, the City does not offer financial assistance to repair private sewer services.

The City's wastewater team conducts regular cleaning and inspections of our sanitary sewer system. Crews run a closed-circuit camera through City pipes, looking for any problem areas. If the wastewater worker sees excessive roots at your service tap, they will give you a letter advising you to get your sewer service cleaned. After you do that, you will need to call us back because many plumbers just push the roots into the City's piping. We would need to send out a crew to re-clean the pipe to make sure the debris doesn't hinder any other customers.

If you were issued a summons with a court appearance date you have a conflict with, you can call the court to ask for up to a two-week extension or you can file a motion with the court asking for a continuance.  You may also be an 'Add-on' to our docket on Monday or Tuesday mornings, 7:30 to 9 a.m. before the appearance date on your summons.

If you have a court date and are ill, you can call the court or file the below motion to request a continuance.

See the Motion form (PDF).

First, you may want to call the court to find out the status of your case. Then proceed with one of the following:

1. Come to one of our 'Add-on' dockets which are Monday and Tuesday 7:30 to 9 am.
2. If you are unable to do that and a warrant has been issued, you may come to our front counter and post the bond amount set on your case and get a new upcoming court date.
3. Mail or fax a motion to the judge including your reason for missing the court date along with your request of how to take care of your case.
4. If you missed a court date on a traffic case, call the clerks at 303-658-2250 and they can further advise you of your options.

See the Motion form (PDF).

Resolve your traffic ticket online or by phone without appearing in court.

You may request a Public Defender when you appear on your court date when you check in with one of our court clerks. See WMC Application for Court-Appointed Counsel (PDF).

You may submit a Records Request in writing at the front counter (see the Request for Records Search form [PDF]), through the online Request for Records Search form, through the mail, or by fax at 303-429-8684. The fee for record searches is $7.50 for each 15 minutes and $0.25 per page. If you need your record 'certified' the cost is an additional $5.00. Once you submit your request a court clerk will get in touch with you for payment and fulfill your request within three business days.

Please be advised that in compliance with our court retention schedule, we keep court records for seven years plus the current year (20 years plus current for Domestic Violence cases beginning January 1, 2025).

Please see the Municipal Court Main Page to View Dockets.

Yes.

Westminster Municipal Court issues warrants for failure to appear or failure to comply. If you have an outstanding warrant and would like to take care of it, you can be part of our 'Add-on' docket on Monday or Tuesday mornings, 7:30 to 9 am If you are under 18 a parent or guardian must accompany you. If you want the warrant quashed and are unable to come to one of the 'Add-on' dockets, you can come to our front counter and post the bond amount on your warrant and be given a new court date. Your bond amount can be posted by yourself, another person, or by a bail bonding agency.

If you have questions about your case or think you may have a warrant, you can contact the court at 303-658-2250 or view the Active Warrant documents.

Electronic equipment (cell phones, pagers, I-pods, tablets, E-readers, etc.) shall be turned off prior to entering the courtroom and shall remain off except if use is allowed the judge.  Laptops are allowed by attorneys scheduled for court.  No cameras or recording devices are allowed without prior approval of the judge.

Weddings are conducted at the Westminster Municipal Court by one of our judges.  Please contact the Clerk's Office at 303-658-2250 for available dates and times.  You will need to obtain a marriage license from the County Clerk and bring it with you for the ceremony.  See Adams County and Jefferson County for information on obtaining a marriage license. 

The Westminster Municipal Court is located at 3030 Turnpike Drive, Westminster, CO 80030. We are just southwest of Highway 36 and Federal Boulevard. Our hours of operation are Monday through Thursday 7 am to 6 pm We can be reached at 303-658-2250 and our fax number is 303-429-8684.

Check out our Documents and Forms page.

First, you may want to call the court to find out the status of your case. Then proceed with one of the following:

1. Come to one of our 'Add-on' dockets which are Monday and Tuesday 7:30 to 9 am.
2. If you are unable to do that and a warrant has been issued, you may come to our front counter and post the bond amount set on your case and get a new upcoming court date.
3. Email (court@westminsterco.gov), mail, or fax a motion to the judge including your reason for missing the court date along with your request of how to take care of your case.
4. If you missed a court date on a traffic case, call the clerk at 303-658-2250 and they can further advise you of your options.

See the Motion form (PDF).

A grease trap is a small device connected to the outgoing drains of sinks inside a restaurant that is designed to capture and retain fats, oils, grease, and solids (FOGS) from the wastewater generated by the kitchen. It is usually located inside the building and needs to be cleaned frequently.

On the other hand, a grease interceptor is a larger underground vault that is located outside the building and is designed to intercept and trap FOGS from the wastewater before it enters the municipal sewer system. Grease interceptors have a larger capacity and are typically required for larger commercial kitchens that produce a higher volume of wastewater with higher concentrations of FOGS. Grease interceptors are typically cleaned on a periodic basis, often quarterly or semi-annually, depending on the local regulations and the size of the interceptor.

A failure notice is a notification given to the property owner or operator of a commercial kitchen or establishment that their grease trap or interceptor has failed to properly capture and retain FOGG. The notice typically includes information about the level of failure and the required corrective actions to bring the device back into compliance with local regulations. It is typically the responsibility of the property owner or operator to ensure that their FOGG retention device is properly maintained and cleaned to prevent blockages and other issues in the local sewer system.

If you received a failure notice for your FOGG retention device even though you recently had it pumped, there are a few possible explanations:

1. Timing: The inspection may have occurred shortly before the last pumping. If you believe this to be the case, please schedule with the inspector using this link to confirm the results.
2. Inadequate pumping: Your FOGG retention device may not have been pumped adequately during the last service, and some grease may have been left behind in the device. It is important to make sure that the pumper you hire is experienced and certified to clean and pump your specific type of FOGG retention device.
3. Mechanical issue: Your FOGG retention device may have a mechanical issue, such as a clogged inlet or outlet pipe, which can prevent the device from working properly even after pumping. In this case, you should contact a licensed plumber to inspect and repair the device.

It is important to address any failure notices promptly, as repeated failures can lead to sewer backups and fines.

You should keep track of the maintenance schedule for your grease interceptor, as regular cleanings are necessary to ensure that it is working effectively. Your pumper should provide you with documentation of the cleaning and maintenance they perform, including the date and time of the service, the volume of material removed, and any other observations or recommendations.

Yellow grease and FOGG (fats, oils, grease, and grit) are both byproducts of food preparation, but there are some differences between them.

Yellow grease is a recycled cooking oil that has been used for frying or cooking food and then collected for reuse. It is often used in animal feed, biodiesel production, or as an industrial lubricant. Yellow grease is typically liquid at room temperature and has a yellow color.

FOGG, on the other hand, includes not only fats and oils from food preparation, but also grease and grit that accumulate in wastewater. Grease can come from meat, cheese, sauces, and other food items, while grit can include particles such as sand, dirt, and coffee grounds. When FOGG enters the sewer system, it can cause blockages, backups, and other problems. Most typically, this enters your retention device through floor drains, mop sinks, and three compartment sinks.

In short, yellow grease is a specific type of oil used in food preparation, while FOGG refers to a broader range of substances that can cause issues in wastewater management if not properly disposed of.

The location of a grease interceptor can vary depending on the specific building and plumbing layout. Generally, a grease interceptor is located outside of a building, underground, and near the kitchen or food preparation area. The exact location can vary based on local codes and regulations. The City of Westminster does not allow the use of internal grease interceptors unless prior approval is obtained.

If you are unsure if your building has a grease interceptor and where it might be located, you can contact your local public works.

It is common for local codes and regulations to require the installation of external grease interceptors for commercial kitchens, as it is easier to maintain and monitor their effectiveness. Internal grease interceptors, such as hydro-mechanical grease interceptors (HGI), are sometimes allowed but require prior approval from the local government. If you are unsure about the type and location of your grease interceptor, you should contact the City of Westminster's Wastewater Division for further information.

It's possible that an odor issue could be related to a grease interceptor. Grease interceptors can produce unpleasant odors if they are not properly maintained or if they are damaged. Some common causes of odor issues with grease interceptors include:

• Buildup of FOGG (fats, oils, grease, and food solids) in the interceptor, which can lead to decomposition and foul odors.
• Blockages in the interceptor or the sewer line leading to the interceptor, which can cause backups and odors.
• Cracks or damage to the interceptor, which can allow odors to escape.

If you are experiencing odor issues and suspect that your grease interceptor may be the cause, it's important to have it inspected and serviced by a professional. Regular maintenance and cleaning of your grease interceptor can help prevent odor issues and keep your wastewater system functioning properly.

The pumping schedule for grease interceptors or internal grease interceptors can vary depending on the size of the unit and the amount of grease waste produced by the business. However, as a general guideline, grease interceptors should be cleaned out when the grease and solids level reaches 25% of the total liquid volume. This typically means that they need to be cleaned every 1 to 3 months. Internal grease interceptors typically need to be cleaned weekly or monthly, based on the sizing and specific needs of each business. It's important for businesses to work with a qualified grease service provider to establish a regular maintenance schedule for their FOGG retention device.

Best Management Practices (BMPs) for a FOGG (Fats, Oils, Grit and Grease) program are guidelines and practices that help businesses effectively manage and prevent the accumulation of FOGG in their wastewater systems. Here are some common BMPs for a FOGG program:

1. Employee Training: Provide comprehensive training for all employees on the proper handling and disposal of FOGG. Educate them about the impacts of FOGG on the wastewater system and the importance of following program requirements.
2. Proper Grease Disposal: Establish clear procedures for the disposal of FOGG waste generated during food preparation and cleaning processes. Use designated containers or receptacles to collect and store FOGG waste for proper disposal, such as recycling or rendering services.
3. Grease Interceptors: Install and maintain properly sized and functioning grease traps or interceptors in accordance with local regulations. Regularly clean and maintain these devices to ensure efficient FOGG removal and prevent blockages or overflows.
4. Regular Inspections: Conduct regular inspections of grease traps/interceptors to ensure they are in good working condition. Inspect for any signs of damage, blockages, or excessive buildup of FOGG, and address issues promptly.
5. Monitoring and Record-keeping: Keep detailed records of grease interceptor maintenance, cleaning schedules, and inspections. This helps demonstrate compliance with program requirements and allows for effective monitoring of FOGG management practices.
6. Proper Plumbing Maintenance: Regularly inspect and maintain plumbing systems, including drain lines, to prevent FOGG buildup. Address any plumbing issues or leaks promptly to prevent FOGG from entering the wastewater system.
7. Grease Recycling Programs: Explore options for recycling or reusing collected FOGG or yellow grease, such as partnering with local rendering companies or biodiesel producers. Properly disposing of FOGG waste reduces its environmental impact.

Property owners are responsible for maintaining the sewer lateral line that runs from their property to the point of connection with the City's main sewer line. If there is a backup in the sewer lateral line on your property, you should contact a licensed plumber to assess the situation and perform any necessary repairs.

If the backup is determined to be in the City's main sewer line, you should contact Westminster Wastewater Collections at 303-658-2500 to report the issue. They will send a crew to investigate and address the problem if it is on the City's side of the line.

If you see or experience a sewage backup on public property, such as a street or sidewalk, you should contact the City of Westminster's Wastewater Collections division at 303-658-2500 as soon as possible. They will send a crew to investigate and address the issue.

No, it is the property owner's responsibility to maintain those pipes. The City owns the main line that's under the road. You are responsible for maintaining the pipes that go from your home until it connects with the City's main line. If you see a manhole cover in your neighborhood, there's a good chance the City owns a sewer main under the road. For more information, please reference Westminster Municipal Code, Title VIII, Chapter 8.

If you have questions about who is responsible for the sewer service beneath your driveway, you should contact the City of Westminster's Wastewater Collections division at 303-658-2500.

You’ve just spotted one of the City’s vacuum trucks! Westminster regularly maintains over 400 miles of sewer pipe. Crews are often out inspecting the lines to make sure sewer water is continuing to flow away from your home. Regular maintenance helps avoid costly blockages. The vacuum truck is a vacuum and pressure washer that goes in and clears debris, grease, and roots from the line. Our closed-circuit television (CCTV) inspection vans use cameras mounted on remote control vehicles to go through the pipe and look for structural and maintenance defects. Our crews use the data collected from the CCTV inspection to determine the best approach for maintaining or repairing every section of sewer pipe.

When crews clean the sewer system, they use high-pressure water to remove debris and buildup from the pipes. This can cause pressure to build up in the pipes, which can result in air being forced out through the vent stack and into your home's plumbing system. If your home's plumbing system is not properly vented, this air may escape through your toilet, causing it to make burping or gurgling sounds and even some splashing. This generally should stop once the cleaning process is complete. However, if you notice ongoing issues with your plumbing, it is always a good idea to contact a professional plumber to assess the situation.

A strong sewer odor coming from your basement or a specific room could indicate a problem with your plumbing or sewer system. Some possible causes of the odor include:

• A dry P-trap, which allows sewer gas to enter your home
• A damaged sewer pipe
• A blocked or damaged sewer vent pipe.

If you smell sewer gas in your home, it's important to address the issue promptly for health and safety reasons. You should contact a licensed plumber to inspect your plumbing system and identify the source of the odor. They can recommend the best course of action to resolve the problem, which may involve repairs or replacement of damaged pipes or fixtures, or installation of a new sewer vent pipe.

Just because something can technically go down a drain, doesn't mean it should. Most sewage pumps were designed to handle toilet paper and human waste. Toilet paper quickly breaks apart when wet, making it safe to flush.

However, people have flushed the following items, which ended up blocking the City's pipes, causing our pumps to stop working:

• Wipes
• Swiffer cleaning pads
• Floss
• Diapers
• Sanitary napkins
• Paper towels
• T-shirts
• Rags
• Lumber

Please only flush toilet paper down the toilet, otherwise you could create blockages in your home's drain system, as well as in the public sewer system.

• Tree roots can be a common cause of sewer backups. Roots naturally seek out sources of water and can infiltrate sewer lines through small cracks or openings. Once inside, they can grow and spread, causing blockages and damage to the pipes. Regular maintenance such as rodding and hydro jetting can help to clear out roots and prevent backups, but in severe cases, excavation and pipe repair may be necessary to fully address the issue. Homeowners can also take steps to prevent root intrusion by avoiding planting trees or shrubs near sewer lines and being mindful of what they flush down their drains.
• Properly dispose of FOGG (fats, oils, grease, and grit) by placing them in a sealed container and throwing them in the trash.
• Do not flush anything other than human waste and toilet paper down the toilet. Items such as wipes, feminine hygiene products, and dental floss should be thrown in the trash.
• Have your sewer lateral line inspected and cleaned by a professional plumber on a regular basis.
• Do not plant trees or shrubs near your sewer lateral line.
• Avoid pouring large amounts of water into your drains all at once. Instead, spread out water usage over time.

A manhole is a vertical access shaft in a sewer system or utility network that allows maintenance personnel to enter and access the pipes for inspection, cleaning, and repairs. It is typically a cylindrical structure made of concrete or metal, with a removable cover on top that allows entry. Manholes are important components of any underground utility network, providing access for maintenance and emergency services, as well as ventilation for the system.

Yes, if you qualify for LEAP and your name is on the account, you qualify and will be automatically enrolled or re-enrolled into the Bill Credit program. However, you may submit an application to expedite the enrollment process. If you are currently enrolled, you will receive a renewal application when your renewal date approaches. Contact your county's LEAP office for more information on LEAP (Adams County: 303-227-2700; Jefferson County: 303-271-1388.

Yes, as long as your name appears on the water bill sent from the city, and you are responsible for paying the bill, you may still qualify for the Bill Credit or Hardship programs. If your name is not on the account, you may provide a copy of your lease or a letter from the landlord showing you are the current resident and responsible for the water payment.

Yes. The Leak Repair program provides plumbing repairs to ensure water conservation for owner occupied, income-qualifying homeowners. Once repairs are made via this program, homeowners will be eligible for the bill credit and/or Hardship programs. Contact 303-658-2392 to see if you qualify.

Yes, you may still apply, but you will need to meet the listed program requirements and income qualifications.

Jury trials usually last one day but occasionally go past 6 pm.

The court will pay persons summoned to jury duty a fee of $3 and will pay persons selected to serve on the jury a fee of $6. (Westminster Municipal Code January 22, 2012).

Thursdays

Please call 303-706-3135 after 6 pm the night before the appearance date to find out if you are to attend.

We currently utilize a jury wheel list provided to us by the State of Colorado for residents within the City of Westminster boundaries. Jurors are randomly selected by our computerized on-line jury system.

Colorado State law protects a juror’s job. (Colorado Revised Statutes 13-71-134).

Please dress comfortably. Hats are not allowed unless worn for religious purposes. Beachwear, t-shirts, shorts, halter tops, and tank tops are not allowed. Thank you.

Multiple breaks will be taken throughout the day, including a longer break for lunch. 

The Westminster Municipal Court has jurisdiction over alleged violations of the Westminster Municipal Code and Colorado Model Traffic Code.  The particular charges will not be made known to the jurors until the morning of trial if you are called to serve for jury duty.

While our proceedings are open to the public, during COVID-19 we are trying to maintain lower numbers in the building to ensure proper social distancing.  If you want to observe the proceedings, virtual access in the courtroom can be made available.

All court proceedings are open to the public.  If you were not selected as a seated juror and want to observe the proceedings, you may do so.

City policy is that residential streets are only plowed after a storm leaving more than 8 inches of snow and only after the primary and secondary routes are completely cleared. The only residential streets that you may see plowed are those in front of schools. For more information, refer to the City Snow Removal Priorities (PDF). To determine what snowplow route you are on, refer to the Snow Removal Map (PDF).

Snowplow drivers will make every effort to avoid plowing snow onto sidewalks. However, there may be times that this cannot be avoided and sidewalks may become blocked. Residents' responsibilities are outlined in the City Code 8-1-10 and include the removal of all snow or ice from the sidewalks within 24 hours of the end of a storm.

Residents are required by City Code 8-1-10 to clear their sidewalks within 24 hours of the end of a storm. If you are concerned about uncleared sidewalks, you can contact Code Enforcement at 303-658-4432.

Become a Snowbuster Volunteer.

Sidewalks that are owned by the city will be cleared by the Parks, Recreation, and Libraries Department. They can be reached at 303-658-2192. View the Westminster Sidewalk Snow Removal map.

The city uses de-icing salt on the roads. Sand is not used on the roads due to the high cost and substantial environmental impact. City crews are annually trained on sensible salting techniques, and all snow trucks are calibrated to spread only the amount of de-icing salt required to de-ice the roadways.

At the end of the storm and after all plowing operations have ceased, the city will systematically begin to examine storm drains and crosspans to determine if they need to be cleared. If you wish to report a problem, contact the Streets Division at 303-658-2501, Monday through Friday, 8 am to 5 pm.

Residential streets will only be plowed in the event of a major snowstorm (see city snow removal policy for details). When conditions warrant, residential streets will be plowed to give residents access to the secondary and primary roads. Plowing from curb to curb is not practical because it would require more time and the moving of many vehicles that park on the streets. When plowing down the middle of residential streets is required, piles of snow called "windrows" are often created that can block private driveways. Clearing the snow from driveways is the responsibility of the property owners.

It is the goal of the city to plow streets systematically based on traffic volume. When snowplows are moving from one location to another, or returning to refuel or have more de-icing material loaded on the truck, they travel with their plow blades up.

The City of Westminster works with the Post Office to plow the street where mail carriers deliver mail to cluster boxes. However, the sidewalks in front of these cluster mailboxes are the responsibility of either the homeowners associations or the property owners adjacent to the boxes. The clearing of sidewalks around mailboxes at individual resident properties is the responsibility of the property owner.

Heavy snowfall and extreme cold can immobilize an entire region. Even areas that normally experience mild winters can be hit with a major snowstorm or extreme cold. The impacts include flooding, storm surge, closed highways, blocked roads, downed power lines, and hypothermia. You can protect yourself and your household from the many hazards of winter by planning ahead. More information is on the Emergency Management section of the website.

The cost of a citation varies based on the severity of the violation. There is a 21-day window to pay or submit an appeal for parking violations before a late fee is applied. After 21 days, the option to appeal is not available. 

You can contact the City of Westminster Parking and Curbside Management team at 303-658-2435 or email Parking.  

Follow the directions in the immobilization notice attached to the vehicle. 

Contact us at 303-658-2435, email Parking, or contact the Westminster Police non-emergency line at 303-658-4360.

Yes, keep your vehicle’s license plate up to date. Vehicles are prohibited from parking on the street without a valid license. 

Move street-parked vehicles at least every 15 days in unrestricted parking areas. Move your vehicle after the time expires when parked in a time-limit space or loading zone.

Park at least 30 feet from a stop sign or traffic control device. Park at least 15 feet from any fire hydrant.

Trailers, boats, mobile homes, or motors homes cannot park on the street in excess of 72 hours in a 7-day period. 

According to the Federal Communications Commission (FCC), a properly installed small cell pole should not represent any danger to public health.

20 permits have been issued to date for small cell installations in the City. Each permit equates to one location. It is difficult to anticipate exactly how many small cell installations the City will see over time. Based on what is understood about mobile carriers' goals, the City could see between 1,000 and 1,500 installations.

For all installations, the City requires that the new pole be designed, built, and installed in such a way that both 4G and 5G technologies are fully supported. There are spacing requirements for the poles to avoid cluttering the City's public ROW. Generally speaking, poles will be situated inline with existing street light poles. Installations must avoid driveways, sidewalks, crosswalks, right-of-way dependent facilities, (bus stops, mailboxes, manholes, etc.), and existing sub-surface and surface utilities.

Wherever possible, installations will be located adjacent to the property line between two adjoining properties to minimize the impact for both property owners. If the carrier is replacing an existing street light pole with a light pole / small cell combination pole, then the new pole will have the same location profile (i.e. height) as the street light pole had before the change.

While there will be variations, the City is generally asking for new poles to have the same overall height (25 to 35 feet tall), color, and finish of poles that are already installed nearby. The new poles will typically either replace existing streetlights where feasible or will stand in line with existing streetlights. As much as possible, the style of the poles will be consistent and will look like these.

See the City’s Small Cell Infrastructure Guidelines (PDF). This 76-page document provides aesthetic requirements and technical infrastructure specifications for small cell poles located within the public right-of-way. This is the maximized extent of regulation allowed by the FCC and the State of Colorado.

No. The city is compelled to allow small cell poles by state and federal laws that give access to the city's public ROW to wireless facility providers. The city will do its best to minimize potentially adverse impacts, but cannot prevent the use of the public ROW for this purpose.

Small cell facilities provide supplemental support for "macro" networks (antennas and equipment mounted on towers or building rooftops). They are intended to help carry the increasing data load and allow for users to have better connections and more speed.

Small cell facilities are called "small cell" because of their lower level of functionality and capacity. Small cell installations cannot replace "macro" installations. They augment the performance of the larger sites and help to improve service in existing coverage areas.

Small cell is used to support 5G technology. 5G is the fifth generation of cellular mobile communications. 5G performance provides higher data processing rates, energy savings, cost reductions, higher system capacity, and improved device connectivity.

Under the Account tab, select Payment Information to add or edit a payment method. To edit an existing payment method, click the three dots in the right corner and select Edit. If you wish to remove that payment method, select Remove.

For more support, please view the "Add Payment Method" instruction sheet (PDF).

Under the Billing tab, select Auto Payment to set up or stop an auto payment. If you are setting up an auto payment for the first time, you can choose to enroll in a monthly fixed amount or pay your full balance due every month.

For more support, view the "Enroll in Auto Pay" instruction sheet (PDF).

Both are forms of auto payment. A monthly fixed payment is a dollar amount that you can set along with the day the payment is withdrawn. If not set up properly, monthly fixed payments can result in late fees. Automatic bill payment or auto pay is when the full amount of the bill is paid on the due date or up to 10 days in advance without any prompting needed from you.

Yes, all saved payment methods that are active (credit/debit cards and bank accounts) and auto payment schedules will be transferred over to Westy Water automatically with no interruption to payments.

Under the Billing tab, select Billing and Payment History. To view a monthly statement, click on the month you wish to view and click the View your Detailed Bill PDF link.

Under the Account tab, select My Profile. Scroll down to My Service Addresses, where accounts linked to your user profile are saved. Click the three dots in the corner of the service address you want to sign up for paperless billing and select Enroll in Paperless. You can unenroll in paperless billing by selecting Unenroll in Paperless.

Changes to your payment methods update immediately.

In the Account menu, the Profile tab will allow you to update your username, password, phone, email address, and mailing address anytime.

You will need to email Utility Billing or call 303-658-2405 to update your billing address.

You can set each notification type to be sent to up to two different email addresses within an account. In the Account menu, select Notification Preferences to update how you receive notifications. You can turn a notification on or off by clicking the On/Off button in the right corner. Add an email address you want to receive that notification and check the box on the left. For customers with multiple accounts, notifications must be set for each account.

Under the Account tab, select My Profile to update your password. Edit your password by selecting the pencil icon.

On the login screen of Westy Water, select Forgot Password to reset your password. City of Westminster staff do not have access to your password.

For security purposes, former Paymentus customers that have been migrated into Westy Water will need to create a new password. For support creating a new password, please view the Paymentus user migration instruction sheet (PDF).

Personal data is classified as confidential and shall not be shared with anyone. Our Privacy Policy is linked at the bottom of every page.

No. Each resident's water use is private, but you can use our Water Use and Alerts instruction sheet (PDF) to compare your water use with community-wide average water use values.

Make sure your pop-up blocker is turned off. Some of our customers using Safari as a browser have reported being unable to see pop-up boxes on Westy Water because the pop-up blocker was not disabled. If your pop-up blocker is turned on, information boxes will not appear. Please follow your browser's instructions for disabling pop-ups.

Under the Usage tab, select Usage Overview. You should see a graph with your water usage, which shows your monthly usage by default. Hover your mouse over the bars to see a detailed view of your usage. To view your hourly and daily usage, select those options above the graph or double-click on a bar. View our Water Use and Alerts instruction sheet (PDF) to learn more about viewing water use.

Observe the daily water use patterns at your home or business to see what's normal for your account. If you observe activity that seems much higher than your normal water usage, or record continuous water use for more than 24 hours, you may have a leak. View our Water Use and Alerts instruction sheet (PDF) to see what is considered typical household water use.

Under the Account tab, select Notification Preferences. Click Leak Alert and enter an email address. Ensure that the box to the left is checked and notifications are turned on. For customers with multiple accounts, notifications must be set for each account.

If your meter registers continuous water use for 24 hours straight, you will receive a leak alert. Continuous water use usually indicates a leak, but swamp coolers, humidifiers, and normal business operations may also contribute to continuous water use.

First, you will need to find and fix the leak. The most common sources of unknown leaks are toilets and sprinkler systems. To learn more about handling leaks and recommendations for next steps, please visit our leak webpage.

If you are experiencing a water emergency or notice that your meter lid is missing, call 303-658-2500.

Our meters transmit hourly usage through a radio signal. If your hourly usage isn't registering, check whether something is blocking the meter signal from being read. Common causes of blocked meter signals include installing landscaping or sod over meters, blocking them with trash cans, or parking on them. In some instances, meter radios and wires may be damaged by lawn mowing or snow being plowed into them. If your meter is clear and you still cannot see your hourly usage, call 303-658-2500.

Our meter system that reads hourly usage is only set up for 1-inch and 3/4-inch meters. Some commercial meters or meters that are used for large residential buildings like apartments are 1.5-inch and larger. We have begun converting commercial meters larger than 1 inch to our new system, but the full conversion of all meters is years down the road.

Your monthly sewer charges are based on your average indoor water use billed January through March. Because virtually all of your indoor water use drains to the sewer system, indoor water consumption closely matches your sewer use. Tracking your water usage from January to March and reducing usage as needed can help lower your monthly sewer charges for the year.

To download your water use data, click the "Export to Excel" button at the bottom left corner of the graph. The export will include data for the graph you're currently viewing. For example, if you're viewing the monthly graph, you'll get monthly data. If you're viewing the daily graph, you'll get daily data.

The Green button is a nationwide initiative to provide utility data to users in a standardized format across all utility types. This data is formatted in XML for use by computer programs.

You may invite a guest or property manager to view and operate your account(s) for a defined period of time. It's up to the water customer to decide which role to assign a user. You can always edit or cancel an existing guest user in your account settings.

In the My Account menu, navigate to the Guest User tab and click Invite User. An invitation will be sent to the guest user with a link that is valid for 24 hours. A guest user cannot invite other users.

Guest user access allows a guest to access the account in a limited, read-only capacity. Property manager access allows your guest to have full control of the account, including changing payment methods and adjusting notification preferences.

In the Account tab, select Guest User from the menu. You can invite a user by clicking the Invite User box. In the box that pops up, select the account (address) you want to provide access to a guest user. Enter their name and assign either Guest User or Property Manager access. Enter their email address and assign an access period. Once you agree to the Terms and Conditions, select Submit.

You can revoke Guest User access at any time by clicking the three dots in the corner of their profile. Select Remove to revoke access.

Your account will be deleted automatically two years after you are no longer a City of Westminster customer.

In the upper righthand corner of most pages, you'll see a dropdown menu titled Select Account. You will see all of your account numbers listed, along with an address to help you identify your accounts. Select the account you want to change.

A ROW (Right of Way) permit is a permit that allows work to be performed in the City owned Right of Way or Easements.

No. Only Licensed, Bonded, and Insured Class D or Class E Public Way Contractors can apply for and receive ROW permits.

A Class D Public Way Contractor can perform any approved work in the ROW. A Class E Public Way Contractor is limited to perform only non-invasive work in the ROW, including traffic control, surveying, landscaping, driveway cuts, curb ramps, and tree trimming. Class D and Class E have different surety requirements.

No. You MUST be a Class D or Class E Public Way Contractor with the City of Westminster.

All information to become a Class D or Class E Public Way Contractor can be found on our website @www.cityofwestminster.gov/rowpermits

No. All ROW permits are applied for and processed online through the ETRAKit portal.

The review process on ROW permits can take up to 14 City Business Days depending on the complexity of the work.

ROW permits are valid for nine (9) months.

If your ROW Permit is expired due to inactivity, you will need to apply for a new permit.

No. once the ROW permit has been issued you may begin work.

In most cases No. However, under special circumstances with prior approval, some weekends may be allowed. This will be determined on a case by case basis.

A failure notice is a notification given to the property owner or operator of a commercial kitchen or establishment that their grease trap or interceptor has failed to properly capture and retain FOGG. The notice typically includes information about the level of failure and the required corrective actions to bring the device back into compliance with local regulations. It is typically the responsibility of the property owner or operator to ensure that their FOGG retention device is properly maintained and cleaned to prevent blockages and other issues in the local sewer system.

If you received a failure notice for your FOGG retention device even though you recently had it pumped, there are a few possible explanations:

1. Timing: The inspection may have occurred shortly before the last pumping. If you believe this to be the case, please schedule with the inspector using this link to confirm the results.
2. Inadequate pumping: Your FOGG retention device may not have been pumped adequately during the last service, and some grease may have been left behind in the device. It is important to make sure that the pumper you hire is experienced and certified to clean and pump your specific type of FOGG retention device.
3. Mechanical issue: Your FOGG retention device may have a mechanical issue, such as a clogged inlet or outlet pipe, which can prevent the device from working properly even after pumping. In this case, you should contact a licensed plumber to inspect and repair the device.

It is important to address any failure notices promptly, as repeated failures can lead to sewer backups and fines.

You should keep track of the maintenance schedule for your grease interceptor, as regular cleanings are necessary to ensure that it is working effectively. Your pumper should provide you with documentation of the cleaning and maintenance they perform, including the date and time of the service, the volume of material removed, and any other observations or recommendations.

The location of a grease interceptor can vary depending on the specific building and plumbing layout. Generally, a grease interceptor is located outside of a building, underground, and near the kitchen or food preparation area. The exact location can vary based on local codes and regulations. The City of Westminster does not allow the use of internal grease interceptors unless prior approval is obtained.

If you are unsure if your building has a grease interceptor and where it might be located, you can contact your local public works.

It is common for local codes and regulations to require the installation of external grease interceptors for commercial kitchens, as it is easier to maintain and monitor their effectiveness. Internal grease interceptors, such as hydro-mechanical grease interceptors (HGI), are sometimes allowed but require prior approval from the local government. If you are unsure about the type and location of your grease interceptor, you should contact the City of Westminster's Wastewater Division for further information.

It's possible that an odor issue could be related to a grease interceptor. Grease interceptors can produce unpleasant odors if they are not properly maintained or if they are damaged. Some common causes of odor issues with grease interceptors include:

• Buildup of FOGG (fats, oils, grease, and food solids) in the interceptor, which can lead to decomposition and foul odors.
• Blockages in the interceptor or the sewer line leading to the interceptor, which can cause backups and odors.
• Cracks or damage to the interceptor, which can allow odors to escape.

If you are experiencing odor issues and suspect that your grease interceptor may be the cause, it's important to have it inspected and serviced by a professional. Regular maintenance and cleaning of your grease interceptor can help prevent odor issues and keep your wastewater system functioning properly.

Best Management Practices (BMPs) for a FOGG (Fats, Oils, Grit and Grease) program are guidelines and practices that help businesses effectively manage and prevent the accumulation of FOGG in their wastewater systems. Here are some common BMPs for a FOGG program:

1. Employee Training: Provide comprehensive training for all employees on the proper handling and disposal of FOGG. Educate them about the impacts of FOGG on the wastewater system and the importance of following program requirements.
2. Proper Grease Disposal: Establish clear procedures for the disposal of FOGG waste generated during food preparation and cleaning processes. Use designated containers or receptacles to collect and store FOGG waste for proper disposal, such as recycling or rendering services.
3. Grease Interceptors: Install and maintain properly sized and functioning grease traps or interceptors in accordance with local regulations. Regularly clean and maintain these devices to ensure efficient FOGG removal and prevent blockages or overflows.
4. Regular Inspections: Conduct regular inspections of grease traps/interceptors to ensure they are in good working condition. Inspect for any signs of damage, blockages, or excessive buildup of FOGG, and address issues promptly.
5. Monitoring and Record-keeping: Keep detailed records of grease interceptor maintenance, cleaning schedules, and inspections. This helps demonstrate compliance with program requirements and allows for effective monitoring of FOGG management practices.
6. Proper Plumbing Maintenance: Regularly inspect and maintain plumbing systems, including drain lines, to prevent FOGG buildup. Address any plumbing issues or leaks promptly to prevent FOGG from entering the wastewater system.
7. Grease Recycling Programs: Explore options for recycling or reusing collected FOGG or yellow grease, such as partnering with local rendering companies or biodiesel producers. Properly disposing of FOGG waste reduces its environmental impact.

Property owners are responsible for maintaining the sewer lateral line that runs from their property to the point of connection with the City's main sewer line. If there is a backup in the sewer lateral line on your property, you should contact a licensed plumber to assess the situation and perform any necessary repairs.

If the backup is determined to be in the City's main sewer line, you should contact Westminster Wastewater Collections at 303-658-2500 to report the issue. They will send a crew to investigate and address the problem if it is on the City's side of the line.

You’ve just spotted one of the City’s vacuum trucks! Westminster regularly maintains over 400 miles of sewer pipe. Crews are often out inspecting the lines to make sure sewer water is continuing to flow away from your home. Regular maintenance helps avoid costly blockages. The vacuum truck is a vacuum and pressure washer that goes in and clears debris, grease, and roots from the line. Our closed-circuit television (CCTV) inspection vans use cameras mounted on remote control vehicles to go through the pipe and look for structural and maintenance defects. Our crews use the data collected from the CCTV inspection to determine the best approach for maintaining or repairing every section of sewer pipe.

A strong sewer odor coming from your basement or a specific room could indicate a problem with your plumbing or sewer system. Some possible causes of the odor include:

• A dry P-trap, which allows sewer gas to enter your home
• A damaged sewer pipe
• A blocked or damaged sewer vent pipe.

If you smell sewer gas in your home, it's important to address the issue promptly for health and safety reasons. You should contact a licensed plumber to inspect your plumbing system and identify the source of the odor. They can recommend the best course of action to resolve the problem, which may involve repairs or replacement of damaged pipes or fixtures, or installation of a new sewer vent pipe.

Despite the name, flushable products do not disintegrate in the sewer system like toilet paper. Flushable wipes clogs pipes and could result in expensive repairs for property owners. Other items to avoid flushing include feminine hygiene products, cotton swabs, dental floss, paper towels, diapers, and medications. Only toilet paper should be flushed.

The intent is to have a future second phase continuing the widening of Federal Parkway to a four-lane roadway up to 128th Avenue. There are several reasons why the full widening project was split into two phases:

• Budget: The bridge over Big Dry Creek will need to be widened, which is a significant cost. Furthermore, the bridge itself is in good structural condition according to our biennial inspection reports.
• Right-of-Way: The City has the necessary right-of-way to construct the widening from 120th to 122nd. A road widening north of the bridge will require the City to acquire additional right-of-way. This will take time and additional funds.
• City Limits: Westminster's limits extend roughly to Willow Run Parkway. The remaining stretch of road north to 128th Avenue is within Broomfield's jurisdiction. There is the potential to partner with Broomfield to complete the road widening to 128th Avenue. That negotiation and agreement would take time as well.

Yes. You will be allowed to turn left onto Federal Parkway from Zuni Street.

Yes. There will be 5-foot bike lanes on both northbound and southbound lanes.

Yes. Streetlights will be installed along Federal Parkway to the south of the bridge. These street lights will have dimming capabilities, soft light color, and a dark sky rating. These features allow the City's traffic staff to find a balance between safety for the roadway users and lessening the impact on wildlife in the open space.

According to Section 13-1-5 of the municipal code, it shall be unlawful for any person to fly an unmanned aircraft system in any park unless it is flown by a city staff member or a licensed contractor of the city as part of the performance of their duties. As well, it is prohibited to fly or operate model craft of any kind or description in any area of a park or in any body of water, except in areas set aside and posted for that purpose.

The City of Westminster partners with Vector Disease Control International (VDCI) for mosquito management. VDCI employs established Integrated Mosquito Management (IMM) principles and practices to dramatically reduce the number of mosquitoes in the City. The program includes practices that are environmentally sensitive and utilize a combination of cultural, biological, and chemical measures that emphasize the least-toxic approach to target and control all mosquitoes, both nuisance species and disease-vector species. The primary diseases of concern are West Nile Virus, Western Equine Encephalitis, and St. Louis encephalitis.

VDCI's Mosquito Hotline (303-428-5908) accepts calls from the public concerning but not limited to the following:

• Reports of mosquito annoyance areas, and/or standing, stagnant water that may indicate the presence of larval sites or harborage of adult mosquitoes.
• No spray or opt-out process for a resident to request that no spraying be performed in front of their home. This may be used as a shut-off list that would require the operator to turn off the spray when driving past the residents identified on the list and prior notification to the resident of when spraying will take place.
• Request for notification when spraying will be done. A resident can request to be notified when their neighborhood will be treated with adulticide spray.
• Request for information on how to control and/or prevent mosquitoes on private property as well as educational information on mosquito-borne diseases.
• Request health and safety information about mosquito control operations and pesticide products used in the mosquito control program.
• Request for information on what surveillance or treatment programs are taking place within the City of Westminster.

Since 2013, the City of Westminster has been moving toward more sustainable park maintenance practices. On a limited basis, Park Services is repurposing outlying, under-used portions of existing bluegrass areas and converting them to a drought tolerant, native seed mix that reduces water and maintenance needs. These areas are signed to inform the public of the department's intention and to avoid the misunderstanding that the grass has inadvertently died.

Staff estimates it will take two years to establish conversion areas to their full potential. These areas will be closely monitored for weed control and seed mix success. Scheduled over-seeding will also improve the overall look of the conversion areas. Westminster hopes to demonstrate acceptable bluegrass alternatives not only for the parks, but also for homeowners' lawns and landscaping. You too can move toward sustainable practices.

In 2018, the City began working with a new lake contractor, SOLitude Lake Management, the nation's leading aquatic management firm specializing in sustainable water quality solutions. As part of the City's custom annual management plan, SoliTUDE's local team of aquatic biologists performs regular inspections of each of the city's water resources to evaluate the overall health of the aquatic environments.

Cyanobacteria, or more commonly called blue-green algae, are microorganisms that are frequently found in freshwater systems and can produce Harmful Algae Blooms (HABs). Some cyanobacterial HABs can threaten a pond system's chemical balance and create conditions that could be toxic to humans or wildlife.

Recreational exposure to cyanobacteria can cause skin irritation, as well as "fever, headaches, muscle and joint pain, blisters, stomach cramps, diarrhea, vomiting, mouth ulcers, and other allergic reactions," according to the Environmental Protection Agency (EPA).

Due to concerns in Westminster over potential cyanobacteria blooms in 2019, samples were collected at multiple ponds and lakes for water quality testing and analysis to identify algae presence. All samples tested negative for cyanobacteria, ensuring that the resources were healthy and safe for use by people, pets, and wildlife.

In an ongoing proactive effort, the city is working with SOLitude Lake Management to identify new tools and technologies to further promote the ecological balance of water resources.

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City of Westminster staff receive your requests directly. As they process your request, you will receive updates.

There is no cost or renewal fee for business/sales tax licenses. 

Specialty Licenses and Liquor Licenses have separate fees.

Depending on the type of license, full approval can take up to 4 to 6 weeks. 

For commercial locations in Westminster, contact the Planning, Building, and Fire departments before applying to ensure that the use is allowed and that any permits needed are obtained. 

Login to the Online Business Licensing Portal and click the “More” tab. Your licenses is accessible under the Business License tab. You can print it out or save it to a place that you can easily access.

Yes, every business operating within the city needs a license. Each year, you will file a $0 return.

 For questions about this, please reach out to the sales tax department at 303-658-2065 or Email Sales Tax Department.

You have two options:

Option 1 (Preferred): Close Through the Portal

• Log in to the Business Licensing Portal.
• Click the “More” tab.
• Under “Manage Locations,” select “Cease a Location.”
  • Why this is preferred: You'll retain access to the portal — including 7 years of tax filing history — even after your account is closed.

Option 2: Close by Email

• Email the City Clerk’s Office with the following:
  • Business name and account number
  • Business address
  • Closure date
  • Reason for closure
• Note: You will not be able to access past tax filings through the portal if you choose this method.

Westminster’s two drinking water treatment facilities, Semper and Northwest, provide water to the residents and businesses of Westminster, Federal Heights, and customers in unincorporated Jefferson and Adams counties. Semper provides drinking water for 75% of the City’s water demand and was built over 50 years ago, before modern water treatment regulations and technologies were developed. Northwest, built in 2001, has more modern water treatment technologies than Semper, and provides drinking water for 25% of the City’s water demand.  

The new facility will allow a controlled phase-out of the aging Semper facility. 

Continuing to operate Semper increases the risk of failure that could abruptly and severely limit the City’s ability to meet demand for drinking water Semper’s major systems are at or near the end of its service life. These systems include mechanical, electrical, structural, and piping systems. Options to renovate or rebuild Semper on site were evaluated, and building a new replacement facility at a different location was determined to be the most cost effective. The Westminster Boulevard site will have sufficient space to expand as water treatment processes and infrastructure to meet additional need and future drinking water regulations. This phased approach is a financially responsible way to maintain and replace Westminster’s drinking water treatment infrastructure and allow newer portions of Semper to remain operational for the duration of its useable life.

The first phase of the project will build a water treatment facility that produces 14.7 million gallons per day. This is adequate to treat current water demand and will allow the oldest parts of Semper to be taken offline. The first phase is anticipated to be built by the second half of 2028.   

While a second phase has been considered, it would depend on future water demand. 

The current estimate for constructing the new facility is approximately $200 million.  A Guaranteed Maximum Price contract will be presented to City Council in September 2025 prior to the start of construction.

The near- and long-term fiscal plan for the water utility currently includes annual rate adjustments of up to 4.5%. These adjustments support the operations and maintenance of the system, debt service obligations, and the defined 2024-2028 Capital Improvement Plan. This plan includes a new water treatment facility and other important repair and replacement infrastructure projects to ensure clean, safe, and affordable drinking water for generations to come.  

The 2.71 acres of open space were originally acquired as part of a larger land purchase for the construction of the Westminster Boulevard bridge and roadway project. It was determined the remaining land was not needed after roadway construction was completed, and it was redesignated as open space in 2009. It is city land and can be used for a public purpose in the future. Should the property be utilized for a public purpose other than open space, the open space acquisition fund will be reimbursed pursuant to the Westminster Municipal Code. 

We continue to explore what the new facility will look like. We will work closely with a community advisory team and provide the community with opportunities to share opinions during future online and in-person open houses. 

Several consultants are part of the project team: 

• PCL: Drinking water facility construction manager 
• CDM Smith: Drinking water facility design 
• Olsson: Environmental assessment 
• Burns and McDonnell: Water supply line design 
• HDR: Community outreach and communications, site selection, and modeling 
• Hazen: Drinking water facility process design 

After the City identified the need for a new drinking water facility, a site selection alternatives analysis was conducted to evaluate sites suitable for the construction of a new facility. The site selection process identified more than 50 sites for initial consideration. The initial site list was narrowed to nine using three categories of evaluation criteria:  

• Community 
• Engineering 
• Site characteristics

The next phase of the process further reduced the list to three recommended sites. After further consideration, the site at 98th Avenue and Westminster Boulevard was selected.

The new facility is not anticipated to have any strong odors associated with it because it is an indoor facility dedicated to treating drinking water. It is not a wastewater facility.  

The dewatering basins on the north side of the property are not expected to generate any sulfur odors during normal operations. The solids that accumulate in the basins will be removed periodically, usually after a freeze/thaw, draining/drying cycle over the winter. 

The building heights will range from 11.3 to 49.4 feet tall with an average height of 23.8 feet. The tallest building is the two-story process building. The water storage tank is designed to be on the ground, not an elevated water tower. 

The finished waterline is sized to exceed the water treatment capacity for phase 1. An additional finished waterline will be built if new water treatment trains come online in the future. This will help create reliability in the water system and make the system more dependable in the event of water main breaks or other issues that can arise unexpectedly.  

There will be dewatering basins on the northwest area of the property that will be filled and emptied on a cycle. Mosquito problems are not anticipated, but they will be mitigated if they occur. 

Common milestones for construction projects are 30%, 60%, and 90% design. These indicate the level of design that has been completed to that point and are often opportunities for public or community input.   

• 30% design – Very high-level design with major project elements defined. The project team is determining any fatal flaws, defining the scope of the project, and refining the cost estimate.   
• 60% design – Designs of major project components are completed and refined following input from the 30% milestone. The design team confirms that the plans and specifications will meet project objectives.   
• 90% design – Details and concepts are refined following input from the 60% milestone. This is often considered final design and all that usually remains is ensuring permits are in place prior to construction beginning.

The requirement to carry out an environmental assessment (EA) is necessary when acquiring federal funding for a project, and it needs to be initiated early in the process to stay on track with the overall project schedule. Initially, the City planned to pursue state and federal funding to make the best financial decisions for ratepayers.   

After a comprehensive financial analysis was completed, it was determined that funding the project through bond issues would be the most fiscally responsible option. Because federal funding will not be used for the project, the EA is no longer required. 

However, the City is still committed to implementing best management practices that protect wildlife and our natural resources, as it would have under the EA review. Throughout the project, the City will coordinate with Colorado Parks and Wildlife (CPW) to protect wildlife and associated habitat to ensure the project complies with CPW guidelines.