Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Access Westminster
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Access Westminster
If you have already created an account, visit seeclickfix.com and click the red button “Resident Sign In.”
For more assistance creating or managing your account, please view our user manual.
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Access Westminster
You are not required to create a user account to submit a request. You can choose to submit as a guest, but please note that you will not receive updates if you choose to submit as a guest. To receive updates as your request is processed, you will need to create user account and either submit a request as yourself or anonymously.
To create a user account, please visit seeclickfix.com and click “Resident Sign Up” and proceed with creating an account. For more assistance creating or managing your account, please view our user manual.
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Access Westminster
Comments and requests cannot be edited or deleted once made. We recommend adding an additional comment to highlight or update incorrect information. If you would like content to be removed from public view, please flag your comment and include a short description so the support team can address your concern.
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Access WestminsterYou can change your display name within your account’s preferences.
- Log in to your account on your desktop computer.
- Click on your avatar in the top right-hand corner and select Preferences.
- Adjust your display name and make sure to click Save Changes.
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Access WestminsterWhile we believe in accountability and transparency, we also recognize that some types of issues can be very sensitive. Allowing users to post anonymously ensures user privacy. For example, if a neighbor reported illicit activities happening in a particular neighborhood and that report ultimately led to arrests, it is understandable that the neighbor would choose to remain anonymous.
We do not allow impersonating other people. If we suspect any requests are submitted impersonating someone, we reserve the right to remove the content. -
Access Westminster
If you receive an error message, please follow the steps below to troubleshoot the issue:
Web
- Log out/log back in
- Clear your cache. Clearing your browser's cache is a reset of your browser by removing temporary files that may interrupt a platform's performance. This is done within your browser's settings. If you aren’t sure how to clear your cache, please try this guide.
- Restart your device
Phone
- Log out/log back in
- Uninstall/reinstall
- Restart your device
If you've tried these options and you're still experiencing the error, please email SeeClickFix support at contact@seeclickfix.com and provide:
- Device type & version
- If using the web, please provide the browser type & version
- If using the app, please provide the app type & version a screenshot of the error message, if possible.
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Access Westminster
City of Westminster staff receive your requests directly. As they process your request, you will receive updates.