Water Bill Assistance

Water Bill Assistance Programs Available to All Westminster Customers

The City of Westminster recognizes that sometimes it can be difficult to make ends meet and pay even basic bills. Our Water Bill Assistance Programs help make water and sewer bills more affordable for our income-qualifying customers and those experiencing a short-term financial impact due to a difficult life event by offering several different assistance programs. These programs are available to any household that pays a Westminster utility bill.

Bill Credit Program 

The bill credit program provides a $300 credit, applied as $25 / month per 12-month period, on your residential water bill for those residents that meet the qualifying income guidelines (listed below). If you already qualify for the Low Income Energy Assistance Program (LEAP), then you will automatically qualify for this program.

Hardship Program 

The hardship program supports any resident who has short-term difficulties paying their water bill due to a temporary interruption of income, such as job loss, injury or medical emergency. If the water bill has not been paid for at least 35 days from the date of the bill, one-time credits * on the water bill are available if program qualifications are met.

Indoor Efficiency Program (Temporarily Suspended until mid-2026)

The indoor efficiency program provides up to two free high-efficiency toilets and free indoor water-use inspections to income-qualified residents. Residents qualifying for the low-income program automatically qualify for this program.

Leak Repair Program 

The leak repair program is is available free of charge to income-qualified homeowners whose water meter reports a leak. Repairs that eliminate leaks enable homeowners to participate in the City’s other water assistance programs.

Emergency and Essential Repair Program

The emergency and essential repair program provides up to $5,000 in eligible home repairs to income-qualified, owner-occupied households in Westminster, including plumbing, electrical, furnace repair/replacement, water heater repair/replacement, and accessibility improvements (e.g., wheelchair ramps, hand railings, bathroom accessibility).

Funds are limited and once approved, you must pledge to make consistent payments on your unpaid and current balance.

Household income guidelines

For Bill Credit and Conservation programs only. Maximum total annual household income criteria: 60 percent of median area.